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My best friend is getting married and sent us bridesmaids a link to the dresses and we all ordered separately - happy to report we all got our dresses in great condition, took about 5 days to process the oder and another 8 days to receive, so around 2 weeks. Would recommend!
I'm surprised at the good reviews below me because my experience was pretty dissapointing to say the least! I cannot comment on shipping and whatnot, but the interface for buying internationally is horrible! First, I tried to check out using Paypal, which brought me to my Paypal account, but when I chose to "Pay" I was lead to first a blank white page, and then a page where the text has been stretched out so bad, you can barely read anything. It was all gibberish. So I thought to just check out with my credit card, they came back with a $60 shopping fee when I was just buying eyeshadow! Surely eyeshadow is light enough and doesn't cost that much to ship?! I just gave up in the end and won't be shopping there again until they improve.
I was recommended this shop because it had brands that weren't available here in Singapore, and so tried it out without any prior knowledge of the shop, as it looked quite "legit". It was only after 5 days of not receiving a confirmation email that I started to worry, and saw online that this shop were practically run by "thieves" and that no one ever got their order and customer service won't ever reply. So I got worried and wrote to customer service, and I actually did get a reply and my order came. So I am not sure what all the bad reviews were for, but I got my package and I am happy with them. Just beware, I suppose.
I chanced upon this celebrity-style online shop and was very impressed by it's wide range of brands and items. Clothes, handbags, shoes, swimwear, jewelry - they have everything! Customer service was good, I wanted to change an item but I couldn't as it was a Sale item. Polite and prompt reply, good shipping to Singapore (approx. 10 days). Would def go back!
I have nothing but good things to say about The Book Depository UK. They are incredibly polite and I got my books on time, exactly on the 2 week mark as promised, in great condition. It is also very affordable compared to other online book shops and it is free international shipping which is great! The only thing I would say is that if you order more than 1 book, they will deliver them all separately instead of together; which I found strange but I really love this store; no complaints.
I ordered a big package from Nasty Gal when they had free international shipping and everything went smooth. One of the skirts were too small and I sent it back and got my money's back almost immediately; customer service was great and everything went fine!