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HipVan Excellent After-sales and Customer Service
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Hipvan onyx headboard bed
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Onyx Headboard Bed
$127.60 SGD

I'm not so much reviewing the product per se, but more on the excellent after-sales service provided by HipVan. Due to an unfortunate incident, there was some follow-up involved. Even though the product was not very expensive and already delivered, the customer service personnel, Summer Lim, has been very responsive and corrective actions taken were very prompt. Throughout, the experience has been turned from frustrating to a very pleasant conclusion. In short, I just want to say THANK YOU and I can only say that HipVan is truly delighting its customers not only with its products, but also its service!


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  • H
    HipVan 

    @GOHTECKCHYE It's been my pleasure to resolve this for you! Thank you for being such a patient and understanding customer, looking forward to serving you again! :)