CARMEN's level badge

Level 2

300

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CARMEN's level badge collection
Review Distribution
  • 4 Followers
  • 0 Favorite Shops
  • 3 Reviews
  • 10 Helpful Reviews
  • 1 Photo Reviews
  • 0 Reviews Found Helpful
  • 0 Users Invited
Best Customer Service
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So being the indecisive person that I am, I wait out on buying clothes and shoes. Normally, this helps me manage my money but I'm devestated when the item goes out of stock! At that point I had made my decision: I want that dress/I want those shoes. Nordstrom customer service answered my email the next day by the latest and was able to track down the store location for which the item was available (even though on the website was out of stock in my size). Maybe it's that I haven't gotten so far chasing after a product until now, but I think Nordstrom has great, friendly customer service. I had already been a fan of their no minimum free shipping but now I feel like an even more loyal customer. (I got the ASTR lace bodycon dress and the Jeffrey Campbell open toe booties if you were wondering!)

Tamitha Backpack
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I received the beautiful Aimee Kestenberg Tamitha backpack through the ShopVenture x Aimee Kestenberg giveaway. The leather is so soft. It's a special addition to my handbag collection of one. I was able to get the style and the color that I wanted thanks to an amazing team at ShopVenture and Aimee Kestenberg!

  • julie_dep's shopper avatarInfluencer star
    JULIE_DEP 

    Love it!!!

Black Rope Lace Up Flat Sandals
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Quality
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The quality of my particular order was a little but disappointing. I did not expect the ropes to be slippery and thought they would hold a tie better. The strands were unwinding as well. Other than that, they were true to size. I have returned them. They took 12 days after ordering them to be delivered from NY to WA. Customer service is friendly. I am waiting for my refund to be processed.