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I ordered my dress in medium and I received a large. I emailed them about their mistake and this is their response 😡

Dear Yohanny,

Thank you for your email.

We are sorry but we did send you the correct size. We have made some changes on the size guide recently to make sure you find the perfect fit. The actual measurements of your dresses have not changed. If you are not sure, you can log into your account and check your order history.

You will find that the size is correct.

We value our customers and want to do our best for you.

You can’t recognize your mistake and very persistent about being right with my size.


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  • METISU 

    Hello Yohanny,

    we are sorry for your inconvenience about your order. As we mentioned in previous email, we have made some changes on the size guide recently to make sure you find the perfect fit. Please kindly understand that there is some change about the size label but there is nothing wrong with the actual measurement of the item you ordered. We have sent you an eamil to help you solve this issue. Would you like to check your inbox? If you have any questions on this matter, please feel free to contact us by contact email [email protected]

    We really want to offer you better service and hope to hearing from you soon!

    Sincerely