RAKATUNE's level badge

Level 1

55

total points

Review Distribution
  • 0 Followers
  • 3 Favorite Shops
  • 1 Reviews
  • 0 Helpful Reviews
  • 1 Photo Reviews
  • 0 Reviews Found Helpful
  • 0 Users Invited
Terrible customer service
Reviewed
Quality
Shipping
Service
Price

Absolutely the worst customer service ever. My item (baby change mat) was stuffed into a small box instead of being flat packed. It arrived badly damaged and creased and the company are absolutely unprofessional and refuse to replace the product. No contact number is available and instead I just received hostile emails telling me that they think it’s perfectly ok to receive a product in appalling condition and I have to pay to send it back to them ! Now they don’t even respond to email or take responsibility when they pack goods like complete idiots. Disgraceful and I recommend that others avoid buying from them.


 Comment