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Delivery Issues and no Post-Sale Communication

Beware delivery issues and lack of communication post-sale. Was promised a delivery on March 3 upon purchase, but had to call customer service when we did not hear from Castlery after waiting all day for the delivery. Customer service was helpful, but all they could do is a put in a request with the warehouse. Having had furniture delivery issues with other vendors before, I know this is the start of a lovely adventure, and will update this thread accordingly until I receive my furniture, which is now late on delivery.



    Hi there,

    We are truly sorry to hear that your shopping experience with us did not go well. Please contact us at 6744 5333, or email us at help@castlery.com so we can find out more regarding the issue and assist you further. Alternatively, you may send us a private message via our Facebook page as well.

    Best Regards,
    Customer Service Team