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Worst Service Ever

I ordered an 8bitdo FC30 Pro controller from these guys. For more than 2 days I didn't get any call or email or anything about the order. Then all of a sudden they call me and say the item isn't available anymore. Because they took so long in informing me I missed out on ordering from other websites where it was probably 10-15 Aed more expensive. It's sold out on all the other local online shopping websites now and they aren't doing anything about it. They just keep calling and saying it's not available and are not trying to find a solution. On their last call to me the guy actually had the nerve to be rude to me on the phone. Kept cutting me off and talking over me and in the end just plainly and unapologetically said, it's not available we'll do what we can.