Start your review for Xamns
Start your review for Xamns

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2 people have reviewed Xamns

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

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Shop Location

USA

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John's shopper avatarLevel 1
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SCAM
Reviewed
Quality
Shipping
NA
Service
NA
Price
NA

I ordered a suit from xamns a year ago, they emailed me to get my measurements. After a month, after emailing them numerous times and calling them several times, they kept telling that the suit was shipped. I finally told them I wanted a refund, numerous times. They never refunded my money. This company is a scam! Scam


 Comment

Fraudulent and unethical
Reviewed
Quality
Shipping
Service
Price

Terrible customer service! I ordered a pair of tights in a specific style and color. They sent me a completely different pair of tights, wrong color and pattern! When I attempted to return the item, which I never ordered in the first place, they refused to cover the return shipping. The customer service agent wrote insulting messages, accusing me of being ridiculous to argue over a few dollars. Shipping anything from Hawaii is expensive! However, this is about ethics. A company who sends an item different than what was ordered and then tries to bully that customer into taking responsibility for it, is a FRAUDULENT company.

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