i wouldn't even give one star at this point. i am so incredibly frustrated and disappointed in this company, i have contacted multipule times in regards to an undelivered order and i have heard nothing back. firstly i never received a tracking number or order confirmation, which i thought might just be a processing delay, but then i received information from Australia Post saying my package was out for delivery, then all of a sudden it was undelivered and was being returned to sender. would just love some sort of contact with the company, i understand if i need to wait for it to be redelivered, but i need to know how to track it, or just know if i will ever get my order. with 0 contact i don't hold out hope for a refund, but i would really appreciate some help or an explanation.