Start your review for White Fox Boutique
Start your review for White Fox Boutique

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74 people have reviewed White Fox Boutique

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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For the Fashion Obsessed, Shop Dresses, Tops, Shorts, Skirts, Shoes, Swimwear, Sunglasses & More!!


Shop Location

Australia

Shipping Locations

International

Refund/Exchange Policy

If you change your mind we offer store credits valid for 1 year! For our full return policy click below; http://www.whitefoxboutique.com/returns-and-policy

Showing all reviews for White Fox Boutique

Do not do it to yourself
Reviewed
Quality
Shipping
Service
Price
White fox boutique coral swimmers
BUY NOW
Coral swimmers
$80 AUD

This is a huge disappointment. I was so excited to receive it until I opened the parcel and was shocked. I thought it would be great but turns out to be a lie. The material is so thin and shows everything that you don’t want to be seen. Sizing was completely wrong and the colour was not the right colour shown. Never buy anything unless you like flushing your money down the drain


 Comment

HORRIBLE
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Quality
Shipping
Service
Price
NA

Disappointed isn't the word I am furious! Despite all the crappy and horrible things I've heard about this company I gave it a try because in my eyes the website seemed legit and the clothes are super cute. So I purchased a dress that I really liked but as I put my card numbers in there seemed to be an error in which my payment "could not be processed." I didn't think much of it so I just simply re-entered my numbers and made sure there weren't any errors and my payment goes through this time. However... I noticed I had been charged twice! I instant messaged and emailed them
immediately in hopes that they could cancel the second transaction asap and to even confirm that the transaction wasn't just a pending charge on my account I called my bank. They confirmed with me that they indeed did charge me twice but couldn't do much about it until I came into contact with the company and see what they could do for me. I have literally emailed so many times but no one will budge. I really just need my money back this is ridiculous. I work retail and this is an insult to customer service. If I do not receive what I am owed I will be taking higher action. Please do not waste your time with these fradulent instagram scams!


 Comment

  • White Fox Boutique's logo
    White Fox Boutique 

    Hi There, can you please send through an email to [email protected] with your order number.
    Thanks

  • A comment has been removed by commenter.
Don't buy any dress with sequins!
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Quality
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White fox boutique razzle dazzle mini dress
BUY NOW
Razzle Dazzle Mini Dress
$71.06 USD

This dress gave me a rash on my thighs and breasts. I only TRIED IT ON. I waited forever for it to be delivered and I immediately tried it on and I scrambled to immediately get out of it. It's sequins (not jewels like it looks in the picture and the sequins are pink, not as pictured). It immediately made my skin itch because the lining is paper thin. No one could be in this all night far less for five minutes. I emailed customer service days ago and I've only gotten an automated response and nothing else SINCE. The customer service is beyond poor. I'm incredibly angry and frustrated. I feel duped.


 Comment

DONT SHOP HERE
Reviewed
Quality
Shipping
Service
Price

This store seriously doesn't deserve half a star. I've always shopped online and have never had an issue with stores refusing to refund products the consumer is not happy with. Everything fits three sizes too small, and the quality is really not there. I placed a $400 order assuming I would send back what didn't work, not sure why I would want a store credit of $400 at a store with crappy quality and I now have to pay shipping both ways? This store is seriously a JOKE take your money elsewhere and save yourself the headache.


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Very disappointed
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Quality
Shipping
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NA

I wish I could do negative stars for this website. They have horrible customer service. I did not receive my $85 dress that I had to save for and was very very excited to get. They did not care that it was never delivered, and made it seem like strictly a delivery problem. Very disappointed


 Comment

kl556's shopper avatarLevel 1
+ Follow
COMPLETE JOKE
Reviewed
Quality
Shipping
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Price

Complete joke. They sent me a fault item for them then to tell me it wasn't there fault it was the manufactures fault? Well how is that my issue?
There clothes are disgusting quialty and when I am buying a jump suit for $90 I don't expect the garbage that I was sent.
I requested a full refund as it states in their policy full refund for faulty items and they gave me a store credit? Now I have all this money sitting in an account that I never want to purchase from.
I have also learnt that my store credit 'expires' after 12 months.
Complete joke of a website with rude customer service.
If I don't get my refund back I will be taking this to higher measures.


 Comment

Contact white fox stylists pre-purchase!
Reviewed
Quality
Shipping
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After reading such negative reviews I was pretty skeptical, but because one of my go-to clothing websites (boohoo.com) isn’t very well rated either I figured I’d give white fox a try. I always read through a websites Q&As, and when I did this it recommended contacting one of their stylists for sizing. I sent an email including all the bikinis I was interested in, my measurements and delivery info. I received very fast, helpful responses that recommended changes in sizes in a few pieces along with an invoice ( as the delivery address, Barbados, was not in the sites immediate drop down list ).

I paid and was told delivery could take up to 6 business days after dispatch. I recieved them all in just under two weeks, which I wasn’t too mad about because I always expect deliveries to Barbados to take about this long.

Bikinis looked wayyy to big at first glance but I tried them on and they all fit perfectly! I love them! Great style and good quality. They don’t have as much stretch as some of your average bikinis which is why they look a bit bigger. I definitely recommend this website but PLEASE CONTACT A STYLIST FIRST! I would have gotten all the wrong sizes if it wasn’t for this help!


 Comment

Very Happy
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Received my order within 2 days of ordering & love everything! Very happy!


 Comment

Krys's shopper avatarLevel 1
+ Follow
DO NOT SHOP HERE!
Reviewed
Quality
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The worst experience I have EVER had with a store.

I am never a Large, but I ordered a large in everything to give myself some room as I know ordering online can be tricky. However, I used their guide which said I was a Medium, ordered a Large and EVERYTHING I bought was 6 inches too small.

I contacted customer service and asked for a full refund. They said they only do exchanges and store credit. OH and I need to pay for the shipping back. Why would I order from this store again, pay shipping and handling both ways just to have likely more clothing not fit me.

The customer service has given me the same answer 3 TIMES telling me that I need to use the guide and it is not accurate. So why the F would i use the guide if it isn't accurate?

This store is an absolute JOKE.

If you want good, quality clothes and no run around, try Hello Molly or Lulus. Do yourself a favor and skip this site so you dont have to deal with their incompetent 'Customer Service' (Courtney in particular)


 Comment

Bri's shopper avatarLevel 1
+ Follow
Just don't.
Reviewed
Quality
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Absolutely HORRIFIC customer experience. Ordered on Thanksgiving, it is now 12/6 and my bathingsuit hasn't even left Sydney, Australia. I live in the U.S. Only option is for store credit, no returns to credit card. Might as well eat the money at this point. Will never order again.


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