The worst experience I have EVER had with a store.
I am never a Large, but I ordered a large in everything to give myself some room as I know ordering online can be tricky. However, I used their guide which said I was a Medium, ordered a Large and EVERYTHING I bought was 6 inches too small.
I contacted customer service and asked for a full refund. They said they only do exchanges and store credit. OH and I need to pay for the shipping back. Why would I order from this store again, pay shipping and handling both ways just to have likely more clothing not fit me.
The customer service has given me the same answer 3 TIMES telling me that I need to use the guide and it is not accurate. So why the F would i use the guide if it isn't accurate?
This store is an absolute JOKE.
If you want good, quality clothes and no run around, try Hello Molly or Lulus. Do yourself a favor and skip this site so you dont have to deal with their incompetent 'Customer Service' (Courtney in particular)