24 people have reviewed White Fox Boutique

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
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About

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For the Fashion Obsessed, Shop Dresses, Tops, Shorts, Skirts, Shoes, Swimwear, Sunglasses & More!!


Shop Location

Australia

Shipping Locations

International

Refund/Exchange Policy

If you change your mind we offer store credits valid for 1 year! For our full return policy click below; http://www.whitefoxboutique.com/returns-and-policy

Showing all reviews for White Fox Boutique

Don't order from White Fox!
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I have never been so annoyed and frustrated with a company ever. Do not order from them! My sister bought me a dress around $100 for my birthday to take on vacation. I opened the dress to find a ball of thread hanging on the back and the thread detailing on the front wasn't sewed on completely so it's just hanging there. I emailed and talked to Rhiannon to explain the situation and she ignored the part where I told her I received it like that and instead proceeded to ask me how it happened. Then after I explained to her I received the dress like that she didn't reply and it's been 6 days without a reply back from white fox boutique. Low quality clothing with poor customer service!


 Comment

  • White Fox Boutique's logo
    White Fox Boutique 

    Hi There, we have been closed over the long weekend due to the Easter Holidays. If you let me know your order number I will look into this asap! Thank you

I recommend this shop!
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Great Australian online store!!!
They only offer store credit for returns but they have sooo many cute clothes it's not an issue for me to find something else.


 Comment

Lula's shopper avatarLevel 1
+ Follow
Horrible company
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White fox boutique sway dress white
BUY NOW
Sway Dress White
$69.95 AUD

I ordered this dress in a medium based on their size guide and the actual measurements of the dress are a size smaller. They told me their size guide is just a suggestion and basically means nothing. They refuse to refund my money. Why have a size guide at all if the item you are sending has not been measured and determined to be in that size range? Also, the dress in general is a very cheaply made linen material. No wonder they make you sign for packages, they are a total fraud and I will definitely report them to my credit card company.


 Comment

  • White Fox Boutique's logo
    White Fox Boutique 

    As per our FAQ page our size guide is a guide only due to the various labels that we stock however most of our clothes are true to size however there are variations every now and then, depending on the supplier. We always try to specify if something runs a little small or large. On each product we list the size of the model and what she is wearing along with a recommendation e.g. go up one size if you are ever unsure of sizing feel free to send us through an email with your measurements and the item you're looking at to [email protected] or [email protected] and we can help recommend you a size based off your measurements.
    On our website we are registered as a google trusted store so I am unsure what you mean by fraud.

LOVE WHITE FOX
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Absoulutely fabulous online store! would recommend to anyone, such quick delivery and fab clothing! love my dress thanks white fox. xx


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New favourite online store
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great online store! Loved everything I recieved, shipping was super fast aswell! Would recommend 10/10

Terrible
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My dresses didn't fit well at all and now from ordering the wrong size, because the clothing was cut terribly! One of the dresses looked SOOOO CHEAP I was in disbelief after I was so excited to get my order. To make matters worse I go to look at the return policy to see that I can only get store credit after I pay FORTY DOLLARS+ to ship the item back to them ! I do not want store credit from a store where I found the quality of their products terrible. So disjointed.


 Comment

 Lula
  • White Fox Boutique's logo
    White Fox Boutique 

    I am sorry to hear you are unhappy with your shopping experience. Are you able to send through an email to [email protected] with the issues you are having with your items? Thank you

  • Lula's shopper avatarLevel 1
    Lula 

    I'm in the exact same position. I will report them on every avenue possible, they are stealing our money and sending misrepresented junk.

AMAZING
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NA

AMAZING. My Fave online shopping destination, So many cute options! Great service and super-fast shipping xx


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GO TO ONLINE STORE
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LOVE! Very fast shipping and great clothes. White Fox has become my go to online shop.


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Terrible Service
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Very bad service. Recieved a credit note lesser than the value of the item. Could not change the size without paying extra. What kind of store is this. Would never shop here again


 Comment

  • White Fox Boutique's logo
    White Fox Boutique 

    Hi Demi, As per your original email your store credit was issued for the amount minus the discount code that you used towards your order. The discount code is only valid on your first order over $60AUD, as you will be placing a second order with your store credit this code cannot be used on your new order as per the terms and conditions of the code.

  • demi 

    I planned to swap the size. I would then have to pay $8 extra in order to do so. Thats pretty unprofessional that exchanges cant be done without paying not only return postage but an extra fee to swap the size.

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Slow, blunt & bad service. Nice clothing
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WIDE range of great clothing on this site, a bit over priced compared to other online sites that do sell the same things. Delivery was good, but a bit of a let down on the return experience - slow, blunt and delayed service. I don't know if I would shop here again just due to that! But the clothing is so cute


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Displaying reviews 1 - 10 of 24 in total

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