I stumbled upon the Waist Trainer after seeing it on an episode of the Kardashian's (please shoot me), and decided to give it a try as there are several testimonials claiming that it helps to shrink waist lines!
The item was delivered within 5 days from the US - Singapore (shipping cost: US$36.30) and I was impressed by the speed of receiving it.
However, having ordered the wrong size, I emailed them to find out how I can exchange it. The customer service person was really rude and insisted that it was my correct size. We had a debate for 4 emails and her final email to me was, "It fits, you need help [to get it on]..." and that's it. How rude and abrupt. I haven't had a chance to reply to her email but at this point, I feel like even if I did, I would not get a good/helpful response from them, and an exchange would be impossible. Customer service needs significant improvement before I would recommend this site to shop at!