Start your review for Valuebasket
Start your review for Valuebasket

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Electronic goods

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Hong Kong

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Jim's shopper avatarLevel 1
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Beware of Valuebasket frauds!!!!!

I ordered and paid for a Nikon SB700 Speedlight from this company on 5/9/13. Their website quotes dispatch within 3-5 working days and delivery within 7-10 days. almost a FULL 6 WEEKS after placing my order the Speeedlight had not even been dispatched. During this 6 week period I emailed them every few days but got nothing other than polite but vague and utterly useless assurances that my order had been upgraded to 'Priority' and would be with me shortly. This of course was a LIE. The order NEVER arrived and I eventually cancelled the order and demanded a full refund. They told me that the refund would be processed within 4-8 days. AGAIN VALUE BASKET HAVE BEEN LYING!!!!!!!!!!!!!!!!! That assurance was made to me 3 WEEKS AGO and the money has not been refunded.
They are now ignoring my emails to them asking for my money back. This company takes orders, fails to complete the order then STEALS YOR MONEY!!!!!!!!!!!!!!!!
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