This is my second purchase from these guys. They seem to offer better sales on the brands SookiBaby and Tiny Tribe clothing - than any other website I can find that sells the same stuff. So I feel there is real value here.
Customer service is also excellent. They sent my parcel to the wrong address and were prompt to send out a fresh batch of my ordered clothing immediately…esp when I requested urgent courier service. They obliged and even included a complimentary clothing item for my daughter to say "sorry" for the blunder!
Yes they made an error with delivery but they fixed their mistake efficiently and everyone makes mistakes once in awhile. It's how you manage the process of resolving the issue - and they did brilliantly.