Start your review for Theory of Seven
Start your review for Theory of Seven

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5 people have reviewed Theory of Seven

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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Theory Of Seven is a womenswear and menswear label and webstore based in Singapore. All prices stated are in Singapore Dollars (SGD$) and it ships internationally.


Shop Location

Singapore

Shipping Locations

International

Showing all reviews for Theory of Seven

Almost 4 mths of waiting!
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Quality
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NA

I have ordered my dress since early jan.. They said it is considered a backorder.. After almost 4 months of waiting,i still have not received my dress,despite few messages to them..they claimed they have sent and i will get in mid apr, but till now i have yet to receive it.. My first and last order definitely..


 Comment

unpleasant experience on checking out / payment
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Quality
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i made a bank transfer immediately after checking out. They did not get back to me until i sent an email with a screen shot of my transfer details. The first reply i received was my order had been cancelled as they did not receive any payment transaction details update on your order status. Which is ridiculous as I had already transferred immediately as well as updated the status just as the instructions were given. In the end i emailed them with two screen shots of the bank transfer and update on the website.


 Comment

Ordered many times, unfortunately poor fit most of the time
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The designs are gorgeous and the photos look great. I have given this shop the benefit of the doubt and ordered a few times even with less than ideal experiences with the cutting and fit of the product. In most cases, I have either had to tailor the piece (because I love the designs) to fit me (I am a UK6) or I have to sell it off. I would not have continued 'trying my luck' if it had not been for the lovely designs. I strongly suggest for the owner to revisit the sizing (or fit) of the products.


 Comment

 Juni
Poor quality and fit of the clothes
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Quality
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The clothes were fitting very badly and quality of sewing is poor too. Definitely not wearable to go out in the public (yes, it's that bad).

I'm asking them for a refund and it's been 2 weeks they still can't tell me if I can have it. It says 48 hours reply on their auto-reply when you email them, but no, it's a week for one reply that doesn't help!

Think thrice and many times before you place any orders with them.


 Comment

 Juni
Inefficient in delivery & slow customer service!
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NA

Decided to try & purchase from TOS because I have seen that majority of their items are sold out within minutes after launched. I did not purchase from their new launch items but I bought a 'Brittany Black Chic Long Blazer' which I think it's perfect for work. It costs total $28.50 including $1.50 local shipping. It is relatively reasonable price for a blazer as compared to getting it from stores. It took 5 working days to received my item and was disappointed that the blazer is not true to colour. It is suppose to be Black in colour but it turns out to be Navy. However, quality and fitting is acceptable.

Actually, I have wrote to them to enquire on the blazer colour but no response till date (exactly 4 days). I can't judge from my first purchase, but I will never purchase from them again due to slow customer service and delivery.


 Comment

 Juni
Displaying all 5 reviews

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