Start your review for The Closet Lover
Start your review for The Closet Lover

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9 people have reviewed The Closet Lover

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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The Closet Lover has a wide variety of items ranging from pieces handpicked around the world, as well as some specially manufactured for the label. The company aims to provide fuss-free shopping experiences filled with style and trends.


Shop Location

Singapore

Shipping Locations

International

Showing all reviews for The Closet Lover

Mitch's shopper avatarLevel 1
+ Follow
Stay away from their online section
Reviewed
Quality
Shipping
NA
Service
Price
NA

One of the worst online experiences, Something was bought from the online section and shipped as a Christmas gift. After Christmas, we took 2 days to respond saying that the outfit was too small. We emailed and asked if we could get a different size sent to us. They refused and said their policy was only a 5 day return policy. We pleaded and said this is absurd that we couldn't return. They refused and now we lost a good amount of money. I feel like i was taken advantage of, and they had no empathy that fact that it was a Christmas gift and had to wait until Christmas to open it and find out if it fit or not. Please do not buy anything from them.


 Comment

2nd Purchase
Reviewed
Quality
Shipping
Service
Price

2nd purchase with TCL. Bought a slightly pricey top but I'm satisfied with the size and quality!

Delivery is slightly late but luckily it is not urgent!

Happy with their designs and apparels. Will visit again! Looking forward to my next purchase! :)


 Comment

 Juniperjulie_dep
and 1 more
Joy's shopper avatarLevel 1
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No sizes, inflexible, no exchanges and no free shipping
Reviewed
Quality
Shipping
Service
Price

It was my first time and I ordered 2 dresses. One was L and the other XL.
They mentioned that L is size 10 on their website, but when the first dress came, it was way too big for me.
I sent it back (and I had to pay for REGISTERED shipping both ways although we live in the same safe country) and they gave me shop credit for it.
So since I'd already tried their clothing, I knew that the XL would definitely be too big.
It was taking forever to arrive, so I asked if they could change it to M instead (since they mislabeled their sizes online)
Guess what the customer service staff said? She suggested that I send it to the tailor! SERIOUSLY?
When you shop online you should at least be guaranteed that the outfit fits. If not, it's just a rip off.
Customer service staff are polite but the policies are really a RIP OFF.


 Comment

 Juni
Z's shopper avatarLevel 2
+ Follow
Good quality, friendly customer service
Reviewed
Quality
Shipping
Service
Price

Bought a few times from them, impressed with the quality. Their customer service was friendly too dealing with my returns. Only bad is that I didn't know sale item cannot be returned if I didn't like it but they still processed for me since it was my first purchase!


 Comment

Pretty apparels with lovely packaging
Reviewed
Quality
Shipping
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NA

TheClosetLover.com is definitely one of the more popular online boutiques. Hot items could be sold out quite fast! It carries chic and feminine apparel that can be dressed up or down depending on one's style. They also carry quite a handful kinds of footwears like sneakers heels platforms etc. Just today I received my parcel (Shift Dress), was pleased with the nice TCL plastic and delivery packaging, goods arrived safely and in sweetest condition. I totally love how comfy and simple it is! :D


 Comment

 Juni
Good quality and good service!
Reviewed
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Shipping
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NA

TCL has a wide variety of clothings. Price quite reasonable. Just yesterday I went ahead to buy a romper from its new collection as its colour and floral just caught my eye :) Hope it will arrive soon this week and I will be able to get my hands on it. This is my second time purchasing from them. First was during one of their sales. The delivery was quite efficient and item received of good quality.


 Comment

 Juni
High quality, unique manufactured pieces
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Shipping
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NA
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I always stay tuned to collection launch emails from The Closet Lover, simple because the popular items get sold out within minutes! Their manufactured items are unique and really of good material. Really worth to buy from The Closet Lover as their pricing is reasonable (~$30) for the quality. Don't expect cheaper items because their products are really made with good materials. I've so far purchased from them twice and never regretted the decision. Shipping is prompt and problem-free.


 Comment

 MinJuni
Exhaustive range that is quick to sell out. Like it, grab it now!
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NA

Effortless once you decide on what to buy. There is a LOT to choose from but you need to be super quick to buy something if you like it. Stu8ff here gets sold out fast. They were quick to process and ship my order and the whole process was pretty smooth and hassle free.


 Comment

 JuniperMin
ranie's shopper avatarLevel 2
+ Follow
Cheap, fast, good
Reviewed
Quality
Shipping
Service
NA
Price
NA

Started buying from them a year plus ago and still is now. I like how their clothes cater to more petite girls and designs are more youthful. The price of the clothes are relatively cheap thus made it more affordable for students. I also do appreciate the new payment service. The clothes always arrive on time and service is excellent. However, it will be perfect if there are more stocks for each piece of clothing.


 Comment

 Min
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