Start your review for Sundae Muse
Start your review for Sundae Muse

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3 people have reviewed Sundae Muse

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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Online fashion store based in Australia! We ship world wide.


Shop Location

Australia

Shipping Locations

International

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Sundae Muse
Reviewed
Quality
Shipping
Service
Price

I found this company on Instagam and love them! The clothes are awesome and look just like the photos online. They have Afterpay too which is super important for me. Can't wait till my next purchase xx


 Comment

Love them!
Reviewed
Quality
Shipping
Service
Price

Sundae Muse is my favourite online store at the moment! I ordered the Blaire Coat and it was gorgeous. Exactly like the picture and good quality. Shipping was fast too, I got it the following day.


 Comment

Couldnt win!
Reviewed
Quality
Shipping
Service
Price

Have had bad luck with this company. While the clothes are beautiful, their customer service is not so. I bought a dress that had a material tie around the waist. If i remember correctly this dress took a while to come. My dress did not come with this tie, and was incomplete without it and didnt fit properly (it was supposed to tie around the waist). I emailed asking if this was a mistake and if i could recieve the tie somehow. They took ages to reply after i sent two emails, and they said that they couldnt find the tie around but i could have a $30 gift card. At first i thought that was great, so i bought a faux fur coat with it (i paid the remaining amount after the voucher too, about $60). They then emailed me that the coat colour i wanted they were no longer going to do (the coat was actually a 'pre order'), so i agreed to recieve the different colour they stocked instead. This took forever to ship out, and when i finally got it it was the wrong size!! The invoice price was wrong also, but the size i wanted was on there as clear as day. I emailed again asking if they could fix this. They are sending me a returns label, will send me the right coat size eventually and yet another $30 gift card. I am too hesitant to even bother using the gift card because of all the stuffing around ive experienced !!!!! Really not happy with this company... the clothes they stock are similar on other 'instagram fashion' clothing sites so i think steer clear of this store and choose another. While the gift card is generous for their mistakes, it really doesnt seem worth it in the end.


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 dys
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