30 people have reviewed Shopbop

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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Since its launch in 2000 as a modestly sized online boutique specializing in hard-to-find denim lines, Shopbop has grown to become one of the leading fashion retailers in the world. Curated with a chic, modern woman in mind, Shopbop offers a comprehensive collection of designer apparel and accessories to suit every style and occasion.


Shop Location

USA

Shipping Locations

International

Products

Womenswear

Showing all reviews for Shopbop

+ Follow
Do not purchase from shopbop.com!!
Reviewed
Quality
Shipping
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Price

I ordered backpacks from shopbop.com which cost about $150 in total.

I was asked to login, either using shopbop.com account or amazon.com account. Since I didn't have any existing account, I created a new Amazon account using the link that shopbop.com provided. Once the account was created, I entered all the necessary detail (card, address, etc) for purchasing the backpacks.

Once I clicked the purchase button, it showed me the order details page. I immediately checked my inbox for order confirmation email but didn't get any. Kept checking for a couple of hours and it never came.

A few hours later, I tried to login to shopbop.com on my mobile phone. To my surprise, I kept getting error messages saying that the account doesn't exist! I went back to my desktop to login and received same error messages!! I tried to login on amazon.com without using their link and it said the account doesn't exist!!! That's when I realised I've been scammed.

I immediately called my bank to cancel my card. The bank staff told me that since the transaction is still pending, the matter will be monitored and investigated. If shopbop.com proceed to charge my card then a dispute will be initiated. Luckily, I managed to screenshot the order detail page for proof.

I tried to login again after I called my bank and it was indeed still not working. Out of curiosity, I created a new account using the same email address that I had used previously. After signing up and successful login, I went to check the order history and it showed me nothing.


 Comment

Huge Range
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I love this shop as whenever I need really unique and cool items that I can't find in Australia I come here. Ordered a one piece for summer and it's great - but man the shipping costs are huge (I live at the beach) but for labels that are hard to find here and readily available on here I'll shop here!

If you could try on in store then order online as they are cheaper for the style - just work out what's cheaper. A huge selection of swimwear. Really top shop!


 Comment

Absolutly unpleasant
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Shopbop shopbop bag
BUY NOW
Shopbop Bag
$482 USD

I made purchase couple of weeks ago i got confirmation email from shopbop website that order has been successfully places, after a week of waiting when i visit again to shopbop there was nothing showing in order section of the website. I got shock and tried to calling them after tring almost 35 mins i connected with someone who can hardly understand me, after investing almost 15 mins he confirmed there has been no order received with the order no given. The worst part is my credit card statement shows that paid to shopbop $482. i talk to my bank for this refund. After spending 10 days i didnt get my product from shopbop and had this last time visited to their website.
The same time i got pleasant experience with a new website, i am not sure its new for me boutiqueken.com they delivered my product a little delay approx in 11 days but the quality and price they listed on website is just eye catching. I got impressed and almost every-time i shop with them.

Ac's shopper avatarLevel 2
+ Follow
Mai
Reviewed
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Very nice


 Comment

 JuniJuniper
and 2 more
Why won't you LOVE a mall on your computer?
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I've ordered with them at least 3 times. Good quality clothes and quick service. Yes, not everything fits but free and easy returns. I'm super pleased!


 Comment

Excellent!!!!
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They have a great selection for men and women and a lot of times you can still find the items that are sold out everywhere else. I ordered an item last Tuesday and I received it on Thursday! Always a great experience!


 Comment

Shopbop is my Go-To
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Shopbop always has what I am looking for when it comes to last minute shopping. Definitely bookmark your favorite things and save the basics for when you think you'll need some staples for your closet.


 Comment

Good shopping experience
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Very fast delivery. DHL charged an extra $43 (or 63?) on my


 Comment

 Juniperjulie_dep
and 1 more
USA
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I like shopbop for it's USA brands that may be hard to find in Hong Kong where I live or even in Londkn where I grew up and spend time.
The shipping is free and returns are easy.
I think that the site could do with some updating as it doesn't feel as modern as some of the others that I use.
However, the shopbop sales are amazing.


 Comment

Cara's shopper avatarLevel 3
+ Follow
Great customer service
Reviewed
Quality
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I recently moved to Thailand and my first experience online shopping abroad was with ShopBop. The 2 dresses I ordered came super fast - within 4 business days of me ordering. One of the dresses was too big and I decided to return it. ShopBop customer service was awesome-they processed my return right away, even though I didn't get around to mailing it back for over 30 days!


 Comment

 Juniperjulie_dep
and 1 more
Displaying reviews 1 - 10 of 30 in total

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