BUYER BEWARE OF RARE LONDON!
My daughter ordered a playsuit from Rare London in JUNE 2015! When it arrived, it was too small. So she sent it back, unworn, label intact. After many weeks and numerous phone calls she was told that they would not be refunding her as the garment was damaged by make-up. They emailed over a 'zoomed in' photo of a piece of cloth (strategically placed on a copy of her order form) which in no way resembled the fabric of the garment she had returned - no labels showing - nothing to prove that this garment was the same garment she had returned. The garment was returned to her and it was, and is, absolutely perfect! We have now made an online claim with the small claims court. Having read the hundreds of similar horrendous reviews online about the constant bad practice of this company, no wonder they don't have a phone number listed on their website, which, incidentally, is 0151 207 8060. The Managing Director's email address is [email protected]