Start your review for Rakuten
Start your review for Rakuten

How’d they do?

3 people have reviewed Rakuten

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

Pink dropdown open

Rakuten is the largest and most trusted Internet shopping mall in Japan. Rakuten strives to make popular and unique domestic Japanese products available to customers no matter where they are in the world. Singapore site: http://www.rakuten.com.sg/


Shop Location

Japan

Shipping Locations

International

Showing all reviews for Rakuten

very poor service
Reviewed
Quality
Shipping
Service
Price
NA

not very happy with the customer service.


 Comment

Min's shopper avatarInfluencer star
+ Follow
Need serious patience with the site (so cluttered!) but my item was delivered with no problems
Reviewed
Quality
Shipping
Service
Price
NA

My first time buying from Rakuten and it was better than I expected! Bought: White Jacket, Zara-inspired, for less than $30. Used Paypal and it arrived within 3 days.

My only comment is that the site is super cluttered/busy, has way too many products on display and is eye-hurting at times! It's hard to find what you're after unless you use the search function which isn't perfect either as it displays some irrelevant results.

I was happy with my jacket though, looked as it did in the site and the seller had packed it quite nicely.

FYI, Rakuten offers a 45-day return policy and Free Shipping for order > $60.


 Comment

With Cheap Yen, What are you waiting for?
Reviewed
Quality
Shipping
Service
Price
NA

woo! I heard that Rakuten is also coming to town!
Anyway I shop quite often with rakuten global, to buy hello kitty and rilakkuma stuffs. They are so cute! Anyway you need not worry about language barriers, everything on rakuten global is in English.And with the Japanese, shipping is very very reliable.

And the Japanese yen rate is now very low! So you guys should shop more!! I think there are really good deals for japanese inspired lingerie (those lacy and girly and floral ones)! I'd seen lingerie going for 1000yen for 3 SETS. Now that's a steal!


 Comment

 MinJuniper
Displaying all 3 reviews

Are you an online shop owner? Claim your shop today.