Hey guys! just thought that I would put this out in an attempt to warn you all of buying photographic equipment from this particular store. I recently just got into photography and was looking a dry box to store my equipment.
Being lazy on my part, I went online to Qoo10 and found this seller AOPhoto who was advertising a Digi-Cab Dry Box. The delivery was quick and prompt with a reasonable price ($22.90). However, soon I found out that the dry box was faulty as it wouldn't lower RH levels below 70% (Which makes it useless) despite me trying everything and buying my own silica gel than using the provided ones.
When I contacted the seller on Qoo10, they ignored my message, forcing me to mediate through Qoo10. What followed was simply one of the worse experiences I ever had on a shopping site. Over the course of the next 2 months, I had to correspond almost everyday to get them to accept responsibility. When they finally told me to return the item via Singpost and that they would pick up the return shipping cost ($6.59), I thought it was over. Upon receiving the item, however, the seller refused to refund the shipping cost by claiming that nothing was wrong on their part and now I'm engaged in another mediation to get them to return the money.
The details of this store are as follows,
#02-12 The [email protected]
1 Irving Place
TLDR: Beware and dont purchase from this dishonest seller!