Start your review for Pomelo Fashion
Start your review for Pomelo Fashion

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3 people have reviewed Pomelo Fashion

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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Pomelo is the new online retail destination for the best selection of fashion direct from Korea. New trends and styles hit the website practically every day, so there’s always something new. Pomelo is a stylish, fun, and fashion-forward brand. Inspiration for each collection comes from Seoul street style and international trends. Each piece is designed and manufactured in Korea ensuring high quality. Photos from every angle provide a detailed look at each item. Customer service policies, sizing guide and fast delivery ensure risk free shopping.


Shop Location

Thailand

Shipping Locations

International

Showing all reviews for Pomelo Fashion

Poor quality goods, avoid!
Reviewed
Quality
Shipping
Service
Price
Pomelo fashion basic vee tee
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Basic vee tee
$12 SGD

Scratchy and unflattering. Waste of money

Pomelo fashion basics line tees blouses
BUY NOW
Basics line tees, blouses
$40 SGD

Products quality are very poor. Scratchy polyester threads barely wearable and very uncomfortable, be it sale items or regular priced items. Sale items not returnable, so I've literally just paid money to take rubbish. I'm left with no option as items are only returnable for store credit, when all the quality is rubbish regardless of price point. Please avoid.


 Comment

Karen's shopper avatarLevel 1
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Bad management
Reviewed
Quality
Shipping
Service
Price

I love their stuffs but hate the way they do things and shipping is only 3-5 days (can't pay for faster delivery) I ordered a dress, a skirt and one top since I received a coupon, finished payment and I was specting it by November 7 but I received nothing not even a mail. I decided to send a message asking about my order and I was told it would ship out by end of day so I though it was ok to delay a little bit since event I'm buying this for is 2 days later. couple hours later I got informed my order would be canceled because the shirt was faulty but they couldn't partially cancel order or replace that shirt with one similar style and price like other sites do after asking you and getting your consent. (You could've told me sooner instead of that whole shipping it by end of the day story and I would've ordered somewhere else so I could at least have it on time)
I did received a discount so I tried to place back whatever I ordered on my cancelled order before it went out of stock but it's impossible since that one dress keeps saying SOLD OUT even though my order just got canceled 20 mins ago. I wish they took care of things a bit better


 Comment

Bad experience - price difference after checkout
Reviewed
Quality
Shipping
Service
Price

Shopping bag items shows a discounted price right to the order summary and confirmation of delivery address.

However, the order confirmation after the check out with payment shows the item back to regular priced and was charged the full rate and the discount code was not taken in as well!!!


 Comment

Displaying all 3 reviews

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