Start your review for Outcast Clothing
Start your review for Outcast Clothing

How’d they do?

493 people have reviewed Outcast Clothing

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

Pink dropdown open

Outcast Clothing was founded in late 2014 by a young power couple who wanted to make a difference in the world of online shopping. From the day Outcast Clothing launched the two dreamers packed every parcel of happiness by hand from their small one bedroom apartment. Each parcel represented a blossoming relationship with a customer - they treated each parcel with love and care. Drawn to our ideal of creative, stand out outfits the Outcast Collection is both feminine and colourful. Today, Outcast Clothing has grown to one of Australia's fastest growing online destinations.. two warehouses filled with the latest clothing, a team full of passionate young women who know exactly what you want from online shopping - convenience, clothing, fast shipping and most of all friendly service from a team that treats you like a friend! We welcome you to our family and hope we can inspire you each and every day and we look forward to putting a smile on your face for parcels and parcels to come!


Shop Location

Australia

Shipping Locations

International

Showing all reviews for Outcast Clothing

AWFUL!!!!!
Reviewed
Quality
Shipping
Service
Price

No one will reply to me! Ive contacted Via Email, Live chat (on their website) and Facebook. No response. Ive opened a pay pal dispute in hopes to get my money back. Highly doubt it will happen though!! Terrible company.


 Comment

  • JESSIEMAREE123 

    the same happened to me for ages. I threatened to go to the media and demanded a refund for 3 months. finally got it back today

  • Laura's shopper avatarLevel 2
    LAURA 

    I am still waiting it has been 4 months - literally what do i do????

Fab shop! Highly recommend to all xx
Reviewed
Quality
Shipping
Service
Price

Amazing service, clothing is great and the prices are really affordable. I online shop a lot and i am really impressed with this boutique, really glad I found them - I would recommend them to any of my friends (:


 Comment

Not a happy customer
Reviewed
Quality
Shipping
Service
Price
NA

Absolutely disgusting excuse for a shop. I've never received my item which they know is true and I am not receiving my refund after going back and forth constantly. I've had to resort to contacting Cosumer Affairs and ACCC to see what I can do to get my money back. Really horrible way to treat their customers and I'll be making sure that everyone I know is aware of the situation I've had to deal with.


 Comment

Jay's shopper avatarLevel 1
+ Follow
DO NOT BUY HERE. 8 WEEKS NO PRODUCT OR EMAIL REPLY
Reviewed
Quality
Shipping
Service
Price
Outcast clothing can t tell it never turned up
BUY NOW
Can't tell, it never turned up
$60 AUD

Over 8 weeks and no product. (in the same country, it should have been here in 5-7 days, max.))
Emails sent only to get NO reply
If it was above board surely they would have sent the package or if there is a problem send an Email, that's what legitimate businesses do.
I've read lots of reviews and most of the positive ones seem penned by the same author, using terms like "Great for festivals", "Festival prices", "Excellent customer service", all terms used on their website, sounds very fishy.
it seems they like to take and keep money from teenage girls and not care.
DON'T WASTE YOUR HARD EARNED MONEY,
SCAM SCAM SCAM.


 Comment

 AmeliaLaura
  • Laura's shopper avatarLevel 2
    LAURA 

    I have been waiting 4 months - disgusting service

  • Jay's shopper avatarLevel 1
    JAY 

    We received our product a week ago with not even an apology or "free gift" they offered for muck around, and the product is super crap quality. We threatened them with consumer ombudsman and Fair Trade before we got anywhere.

Chloe's shopper avatarLevel 2
+ Follow
Incredibly DISSAPPOINTED
Reviewed
Quality
Shipping
Service
Price
Outcast clothing kendall jenner sequin dress
BUY NOW
Kendall Jenner sequin dress
$79.95 AUD

So incredibly disappointed.
I ordered this dress hoping to wear it to my 21st. I asked when I would receive it before ordering it to make sure I would get it in time and was told I would definitely receive it by march 24th at the latest. I paid express postage so hoped it would come even sooner than that. It's now April 2 and I've not received shipping confirmation. After chasing it off they said it was sent on the week of the 20th but I received no tracking number and not sipping notice so I highly doubt it. Just incredibly disappointed because I have nothing to wear for my own 21st and no money to spend on a dress either! Thanks for ruining my 21st guys way to make a girl feel special.

  • Chloe's shopper avatarLevel 2
    CHLOE 

    When I finally got it after threatening with a lawsuit it came and was broken!

A great site for festival pieces! Perfect service
Reviewed
Quality
Shipping
Service
Price

I thank Afterpay and the amazing products for my addiction to this site. I've been shopping with outcast for a few months now after a few friends recommended them to me, we are regular festival attendees so the stuff on the site is totally our style. Have made many purchases over the last few months, pretty big ones if I do say so my self. I don't have a single bad word to say and I know my friends feel the same. Also they have really good discounts pretty often and the service is fab.


 Comment

lawsuit waiting to happen!
Reviewed
Quality
Shipping
Service
Price

Have been waiting months for my order. Was told my items will be shipped on two different occasions, still yet to receive anything.
Will be taking legal action if items are not shipped out by the end of this week.
Do not trust this company. absolute rubbish


 Comment

 sarabella23Jay
and 2 more
  • Jay's shopper avatarLevel 1
    JAY 

    Still waiting on an order from 13 Feb. No replies to Emails. Fair Trading Australia are getting a call tomorrow.. SCAMMERS.

  • JESSIEMAREE123 

    ill be calling first thing tomorrow morning. it just ridiculous...
    I'm thinking about taking it to the media!! good luck getting sales once that comes out
    .

read more

Amazing site! (:
Reviewed
Quality
Shipping
Service
Price

Just amazing! I ordered online all the time, it's both addictive and very convenient. This site is amazing, the deliver is fast, clothing range is perfect and service is great! Anything I have had to return has been so easy, the staff are so helpful they make the entire process so simple. I can't recommend this shop enough, all of my friends shop here, just amazing!


 Comment

Situation solved
Reviewed
Quality
Shipping
Service
Price

I was happy with the way they solved the issue. I got my refund and an item sent free of charge


 Comment

  • SARABELLA23 

    Lol is this a joke, how on earth did you get a refund from them ? Ive been waiting for 2 months for them to refund me and over 5 for the package to never arrive...

  • LKSTEPHENSON15 

    Haha they only replied to me on instagram, they made me edit my review on here but or they wouldn't do it 😂😂 t

Fabulous service and amazing delivery
Reviewed
Quality
Shipping
Service
Price

Without fail one of the best Australia online boutiques I have shopped with! I placed an order for a pretty funky outfit for a festival I had coming up, the ordering process was so smooth - the next day the parcel was delivered into my work, the parcel was packaged so nicely and it contained a free choker and $15 voucher to use online! Such amazing customer service, who really delivers on what's promised and cares about customer satisfaction. A awesome experience and for once I don't regret spending money online with an Australia clothing company.


 Comment

Displaying reviews 31 - 40 of 493 in total

Are you an online shop owner? Claim your shop today.