Start your review for Outcast Clothing
Start your review for Outcast Clothing

How’d they do?

503 people have reviewed Outcast Clothing

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

Pink dropdown open

Outcast Clothing was founded in late 2014 by a young power couple who wanted to make a difference in the world of online shopping. From the day Outcast Clothing launched the two dreamers packed every parcel of happiness by hand from their small one bedroom apartment. Each parcel represented a blossoming relationship with a customer - they treated each parcel with love and care. Drawn to our ideal of creative, stand out outfits the Outcast Collection is both feminine and colourful. Today, Outcast Clothing has grown to one of Australia's fastest growing online destinations.. two warehouses filled with the latest clothing, a team full of passionate young women who know exactly what you want from online shopping - convenience, clothing, fast shipping and most of all friendly service from a team that treats you like a friend! We welcome you to our family and hope we can inspire you each and every day and we look forward to putting a smile on your face for parcels and parcels to come!


Shop Location

Australia

Shipping Locations

International

Showing all reviews for Outcast Clothing

Katie's shopper avatarLevel 1
+ Follow
SCAM SCAM SCAM. DO NOT PURCHASE FROM THIS WEBSITE
Reviewed
Quality
Shipping
Service
Price

DO NOT PURCHASE FROM THIS WEBSITE!! SCAM!

I spent over $100 for 3 items of clothing WITH express shipping on November the 23rd 2017 and never received my items. I sent emails and instagram messages with no response. So I decided to take matters into my own hands and contact my bank to try and get my money back. I ended up getting it back thankfully. From what I've heard, you're either lucky and receive your items (but apparently they're really bad quality!!) or you just don't get them at all and they don't reply to any emails or messages. Do not purchase from this website, it's just a big scam.


 Comment

DONT BUY FROM THIS WEBSITE EVER!!!
Reviewed
Quality
Shipping
Service
Price

DO NOT BUY FROM THIS SCAMBING WEBSITE!
I ordered from this website in about September 2017 before my food and wine event on October the 21st 2017! I paid over $100 for 2 pieces of clothing and still haven’t received them I paid for express postage as well! After several emails, Facebook messsges and Instagram messages I have received no reply at all! I’m currently in the process of going through paper work and phone calls with a head office to get this online business shut down I would like my clothes sent to me and a complete refund if I do not get any of these between January 2018 or February 2018 this will be getting much worse! Fucking pay people what they buy, or I [email protected] com will make you face the nasty consequences that are coming!!!!!!!


 Comment

Dirty scammers
Reviewed
Quality
Shipping
Service
Price
NA

So dodgy never received my order. Hounded them on instagram and only gpt lies as a response lile telling me my order was pre order when it wasnt. They blocked me so i couldn't keep asking for my order. I hope theh bet caught. I have reported it


 Comment

Scammers
Reviewed
Quality
Shipping
Service
Price
NA

Never received my order. Cant beleive this business is still running seeing as its scamming so many people. Multiple times i tried to get an answer but just got blocked from their instagram. Hopefully everyone is reporting this so they get caught


 Comment

DONT ORDER FROM HERE
Reviewed
Quality
Shipping
NA
Service
NA
Price
NA

Honestly so disappointed, ordered products for a festival at the beginning of Jan and it's been a month and I have still not received any notification that my items have been shipped. I've commented on Instagram, texted and email this company and still have no reply. This company is a pathetic and I won't stop complaining until I get my products. Customer service is a joke. I work hard for my money and to spend it on products that won't even be sent is so disappointing. DONT ORDER FROM HERE.


 Comment

Ella's shopper avatarLevel 1
+ Follow
DO NOT BUY FROM THEM
Reviewed
Quality
Shipping
NA
Service
Price
NA

DO NOT BUY FROM THEM!!!

this is a warning, i wish i read the reviews before buying.
They write their OWN reviews.
you never actually recieve your products. I paid $100 for some items a month ago and i still have not recieved anything. I have contacted them on every platform. Instagram, Facebook, email, phone their website. They delete my comments whenever i ask them post something on instagram or facebook.

I am currently in the middle of sorting through this with my lawyer, and i have x2 media articles coming out this week warning others, via daily mail and stuffnz.

Please take this as a warning, and dont buy from them.


 Comment

 Aldona
  • Aldona's shopper avatarLevel 1
    ALDONA 

    I hope you get them busted

DO NOT ORDER FROM OUTCAST CLOTHING
Reviewed
Quality
Shipping
Service
Price
NA

DO NOT ORDER FROM GENERATION OUT CAST CLOTHING!!!
I ordered a skirt on the 13th November which still has not arrived!
I received a confirmation email which stated I would receive another email with shipping info which never came!
I have emailed them several times and messaged them on facebook and I have not heard anything back. YET they are still trying to debt my bank account.
TOTAL SCAM!! Do not order from them.


 Comment

  • emmamansellxo's shopper avatarLevel 1
    EMMAMANSELLXO 

    Did you end up receiving your skirt? x

  • Sheree's shopper avatarLevel 1
    SHEREE 

    I still haven't received my skirt, they finally got back to me on Instragram on the 4th of December saying that they would refund me and send the skirt complimentary but I still haven't been refunded and no skirt arrived. I have contacted them another 3 times and they've all gone unanswered. They are terrible, I don't know how they still operate

SCAMMERS! DO NOT SHOP HERE!
Reviewed
Quality
Shipping
Service
Price

I purchased from this company in September, and still have not received all my items. I had made 2 separate orders and they shipped me 3 of the shirts I bought from both orders, but have never sent the most expensive items, some shorts and skirt. I emailed them 5 times to find out when I should expect them and never received a response. It had been 2 months since I placed the order so I tried all forms of communication including their contact form and live chat on their website, direct messaging on instagram, and commenting on pictures on instagram. THEY STRAIGHT UP DELETED MY COMMENTS AND BLOCKED MY INSTAGRAM INSTEAD OF FULFILLING MY ORDER. I was furious that a company would behave this way (I was not commenting anything crude, just asking that they please respond to my messages).
I ended up direct messaging one of the models that is in a majority of their pictures and they hadn't even paid her for her work! How fucked up is that?
Well thankfully I started to research who I can report this business to because they're committing fraud and stumbled upon other reviews on Outcast Clothing where many have had the same issues I am having. After I emailed them that I was going to report them to all these Australian business agencies and that I was filing a lawsuit I FINALLY got an email back. They responded with "what's wrong? we sent your order here's our proof that we shipped you something" I explained to them how they only sent some of the items I bought and what I was missing and they responded with "What are you missing? We'd love to help!". If they actually wanted to help they would have read my fucking emails.
I'm in the process of reporting them and filing a lawsuit so that they get shut down. For anyone who is experiencing this:
Threaten to report them to the ACC, ASIC, Consumer Ombudsman, and Fair Trading Australia. AND THEN DO IT. The only way we can stop them from continuing to screw people over is report the fuck out of them so they get shut down.


 Comment

  • Ella's shopper avatarLevel 1
    ELLA 

    Ill be joining you in the lawsuit, and im taking this to the media, imagine how many people this happens too. im sorry about what happend to you!

  • ctribss's shopper avatarLevel 1
    CTRIBSS 

    Yes please do! That's why they're constantly having sales, to scam people out of their money. We need to shut them down, thanks for the support

read more

TOTAL SCAM!!
Reviewed
Quality
Shipping
Service
Price

This online boutique is a HUGE SCAM!! Do not buy from here whatever you do!! They never sent me any sort of shipping confirmation and they didn't answer any of my emails. When the clothes finally did arrive they were such low quality and they didn't even send me everything I ordered! Some of the stuff they sent was not as pictured on their website. This is the worst online shopping experience I've ever had. The owners of this shop should be ashamed of themselves! This place is a total scam.


 Comment

Chloe's shopper avatarLevel 1
+ Follow
Disgusting. Terrible Customer Service and SCAM
Reviewed
Quality
Shipping
Service
Price

Never ever buy from this store. THEY ARE SCAM. I express posted an item back to this company over a month ago and have sent 8 emails and have received one reply with a "we'll check it out" that was three weeks ago and have still been ignored. I have been scammed $60 and customer service is disgusting.


 Comment

Displaying reviews 1 - 10 of 503 in total

Are you an online shop owner? Claim your shop today.