Start your review for Outcast Clothing
Start your review for Outcast Clothing

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508 people have reviewed Outcast Clothing

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About

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Outcast Clothing was founded in late 2014 by a young power couple who wanted to make a difference in the world of online shopping. From the day Outcast Clothing launched the two dreamers packed every parcel of happiness by hand from their small one bedroom apartment. Each parcel represented a blossoming relationship with a customer - they treated each parcel with love and care. Drawn to our ideal of creative, stand out outfits the Outcast Collection is both feminine and colourful. Today, Outcast Clothing has grown to one of Australia's fastest growing online destinations.. two warehouses filled with the latest clothing, a team full of passionate young women who know exactly what you want from online shopping - convenience, clothing, fast shipping and most of all friendly service from a team that treats you like a friend! We welcome you to our family and hope we can inspire you each and every day and we look forward to putting a smile on your face for parcels and parcels to come!


Shop Location

Australia

Shipping Locations

International

Showing all reviews for Outcast Clothing

Laura's shopper avatarLevel 2
+ Follow
SCAM COMPANY DO NOT BUY
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SCAM DO NOT BUY. I place an order for $170 a YEAR AGO. None of my emails have been answered and they have blocked me on instagram so I can no longer attempt to contact them there. All of the nice reviews here are fake- do not trust them. If you file a complaint through your bank apparently they can help to get your money back. Will be doing this asap!


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DONT BUY FROM GENERATION OUTKAST
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Total scam! I payed express shipping for $100 worth of items TWO months ago. No email has been sent with any tracking number or information. They have replied once, saying "sorry we will give you a $20 voucher".. this was 3 weeks ago with still no order received or reply! Multiple girls have been scammed by this "online shop". Beware ladies, unless you want to give away free money tell your friends, family, pets, and grandma that this store is a SCAM! >:(


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OUTCAST CLOTHING TO GET SHUT DOWN
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Outcast clothing doesn’t even deserve one star. Ordered $175 dollars worth of stuff three years ago and I am not giving up. The fact that hundreds of people are getting ripped off is unaceptable. Who can we contact to get this website shut down? I am surprised it’s still up


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COMPLETE SCAM
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COMPLETE SCAM! I would honestly give them negative stars if that was even possible.
1. Firstly, the entire process has been SHOCKING customer service. Having placed my order in early November and it being mid January, I would expect a product or at least a refund or compensation for the wait. They have taken my money and sent me nothing in return. This is what I would expect from a dodgy eBay seller and not a ‘legitimate’ online store with such a large instagram following as well. 2/5 of my emails were answered, but then discontinued so they were really no help at all - the text messages have pretty much been the same story.
2. I was put in touch with the OWNER Paris Marchant but she does not help much at all either. She claims to check up on refunds and payments but NOTHING goes forward and a week and a half later after she has supposedly refunded my payment, I still have received nothing.
3. Again with the communication, they only began to reply to my messages when I posted a comment on their Instagram (which they of course deleted) about the poor customer service. So, in this case, the reply to me was also clearly not even out of the NEED they SHOULD have as a store to answer messages and help customers, but actually as a response to a complain on a PUBLIC platform and out of shame and being criticised on a popular social media platform where others would see my comment. They supposedly issued a refund on the 6th of January. Today it is the 18th of January. It has been 5 business days and I know from experience in using PayPal that a money transfer would have been completed by now.
4. They offered me a 40% off discount voucher to DELETE my previous 1 star rating ( I did actually do this) but then received no further messages or such 'discounts' after I had deleted it.
Please don't waste your TIME or MONEY on this website there are plenty of other much more reliable and reputable websites out there!!


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SCAM- AVOID AT ALL COSTS UNLESS YOU WANT TO LOSE $
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I've already posted this review on TrustPilot as well, just trying to get the word out to you girls I've ordered from Outcast clothing a few times. The first two times were mediocre, the orders took far longer than expected to ship out and my orders didn't arrive in time for my events, but at least I got my clothes in the end. My latest time ordering means I will never order from them again. In short, I ordered a bodysuit for a festival and heard nothing about it being shipped out for 2 weeks, so I emailed them asking to cancel the order because I didn't want to risk it not arriving in time. I emailed again multiple times over the next week, and then after DMing them on Facebook and Instagram, and leaving comments about needing a response to my DMs on their social media, I recieved an email saying that my order had been shipped. This was the day before I flew to the festival. I wasn't in my home city for 3 weeks, so the order sat at the post office and was then redirected back to them. I have sent many more emails about wanting a refund, but so far I am still out of pocket. They have deleted my comments on Instagram regarding me getting a refund, so clearly they don't want potential customers knowing about their dodgy practises. PLEASE DON'T RISK IT. ALSO: with my two successful orders I received a text message from the company on both occasions saying if I left them a 5 star review on TrustPilot and shopventure.com and then sent them the links to these reviews I would get a 30% off discount voucher. That is why there are positive reviews for this store. It is a scam. Don't waste your time and hard earned cash girlies xoxo


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Katie's shopper avatarLevel 1
+ Follow
SCAM SCAM SCAM. DO NOT PURCHASE FROM THIS WEBSITE
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DO NOT PURCHASE FROM THIS WEBSITE!! SCAM!

I spent over $100 for 3 items of clothing WITH express shipping on November the 23rd 2017 and never received my items. I sent emails and instagram messages with no response. So I decided to take matters into my own hands and contact my bank to try and get my money back. I ended up getting it back thankfully. From what I've heard, you're either lucky and receive your items (but apparently they're really bad quality!!) or you just don't get them at all and they don't reply to any emails or messages. Do not purchase from this website, it's just a big scam.


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DONT BUY FROM THIS WEBSITE EVER!!!
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DO NOT BUY FROM THIS SCAMBING WEBSITE!
I ordered from this website in about September 2017 before my food and wine event on October the 21st 2017! I paid over $100 for 2 pieces of clothing and still haven’t received them I paid for express postage as well! After several emails, Facebook messsges and Instagram messages I have received no reply at all! I’m currently in the process of going through paper work and phone calls with a head office to get this online business shut down I would like my clothes sent to me and a complete refund if I do not get any of these between January 2018 or February 2018 this will be getting much worse! Fucking pay people what they buy, or I [email protected] com will make you face the nasty consequences that are coming!!!!!!!


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Dirty scammers
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So dodgy never received my order. Hounded them on instagram and only gpt lies as a response lile telling me my order was pre order when it wasnt. They blocked me so i couldn't keep asking for my order. I hope theh bet caught. I have reported it


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Scammers
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Never received my order. Cant beleive this business is still running seeing as its scamming so many people. Multiple times i tried to get an answer but just got blocked from their instagram. Hopefully everyone is reporting this so they get caught


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DONT ORDER FROM HERE
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Honestly so disappointed, ordered products for a festival at the beginning of Jan and it's been a month and I have still not received any notification that my items have been shipped. I've commented on Instagram, texted and email this company and still have no reply. This company is a pathetic and I won't stop complaining until I get my products. Customer service is a joke. I work hard for my money and to spend it on products that won't even be sent is so disappointing. DONT ORDER FROM HERE.


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Displaying reviews 1 - 10 of 508 in total

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