Start your review for Outcast Clothing
Start your review for Outcast Clothing

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498 people have reviewed Outcast Clothing

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About

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Outcast Clothing was founded in late 2014 by a young power couple who wanted to make a difference in the world of online shopping. From the day Outcast Clothing launched the two dreamers packed every parcel of happiness by hand from their small one bedroom apartment. Each parcel represented a blossoming relationship with a customer - they treated each parcel with love and care. Drawn to our ideal of creative, stand out outfits the Outcast Collection is both feminine and colourful. Today, Outcast Clothing has grown to one of Australia's fastest growing online destinations.. two warehouses filled with the latest clothing, a team full of passionate young women who know exactly what you want from online shopping - convenience, clothing, fast shipping and most of all friendly service from a team that treats you like a friend! We welcome you to our family and hope we can inspire you each and every day and we look forward to putting a smile on your face for parcels and parcels to come!


Shop Location

Australia

Shipping Locations

International

Showing all reviews for Outcast Clothing

Ella's shopper avatarLevel 1
+ Follow
DO NOT BUY FROM THEM
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DO NOT BUY FROM THEM!!!

this is a warning, i wish i read the reviews before buying.
They write their OWN reviews.
you never actually recieve your products. I paid $100 for some items a month ago and i still have not recieved anything. I have contacted them on every platform. Instagram, Facebook, email, phone their website. They delete my comments whenever i ask them post something on instagram or facebook.

I am currently in the middle of sorting through this with my lawyer, and i have x2 media articles coming out this week warning others, via daily mail and stuffnz.

Please take this as a warning, and dont buy from them.


 Comment

DO NOT ORDER FROM OUTCAST CLOTHING
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DO NOT ORDER FROM GENERATION OUT CAST CLOTHING!!!
I ordered a skirt on the 13th November which still has not arrived!
I received a confirmation email which stated I would receive another email with shipping info which never came!
I have emailed them several times and messaged them on facebook and I have not heard anything back. YET they are still trying to debt my bank account.
TOTAL SCAM!! Do not order from them.


 Comment

SCAMMERS! DO NOT SHOP HERE!
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I purchased from this company in September, and still have not received all my items. I had made 2 separate orders and they shipped me 3 of the shirts I bought from both orders, but have never sent the most expensive items, some shorts and skirt. I emailed them 5 times to find out when I should expect them and never received a response. It had been 2 months since I placed the order so I tried all forms of communication including their contact form and live chat on their website, direct messaging on instagram, and commenting on pictures on instagram. THEY STRAIGHT UP DELETED MY COMMENTS AND BLOCKED MY INSTAGRAM INSTEAD OF FULFILLING MY ORDER. I was furious that a company would behave this way (I was not commenting anything crude, just asking that they please respond to my messages).
I ended up direct messaging one of the models that is in a majority of their pictures and they hadn't even paid her for her work! How fucked up is that?
Well thankfully I started to research who I can report this business to because they're committing fraud and stumbled upon other reviews on Outcast Clothing where many have had the same issues I am having. After I emailed them that I was going to report them to all these Australian business agencies and that I was filing a lawsuit I FINALLY got an email back. They responded with "what's wrong? we sent your order here's our proof that we shipped you something" I explained to them how they only sent some of the items I bought and what I was missing and they responded with "What are you missing? We'd love to help!". If they actually wanted to help they would have read my fucking emails.
I'm in the process of reporting them and filing a lawsuit so that they get shut down. For anyone who is experiencing this:
Threaten to report them to the ACC, ASIC, Consumer Ombudsman, and Fair Trading Australia. AND THEN DO IT. The only way we can stop them from continuing to screw people over is report the fuck out of them so they get shut down.


 Comment

  • Ella's shopper avatarLevel 1
    ELLA 

    Ill be joining you in the lawsuit, and im taking this to the media, imagine how many people this happens too. im sorry about what happend to you!

  • ctribss's shopper avatarLevel 1
    CTRIBSS 

    Yes please do! That's why they're constantly having sales, to scam people out of their money. We need to shut them down, thanks for the support

TOTAL SCAM!!
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This online boutique is a HUGE SCAM!! Do not buy from here whatever you do!! They never sent me any sort of shipping confirmation and they didn't answer any of my emails. When the clothes finally did arrive they were such low quality and they didn't even send me everything I ordered! Some of the stuff they sent was not as pictured on their website. This is the worst online shopping experience I've ever had. The owners of this shop should be ashamed of themselves! This place is a total scam.


 Comment

Chloe's shopper avatarLevel 1
+ Follow
Disgusting. Terrible Customer Service and SCAM
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Never ever buy from this store. THEY ARE SCAM. I express posted an item back to this company over a month ago and have sent 8 emails and have received one reply with a "we'll check it out" that was three weeks ago and have still been ignored. I have been scammed $60 and customer service is disgusting.


 Comment

Bad customer service and unprofessional
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Outcast is based in Australia. I live in Melbourne and still haven't gotten my package and it's been 3 weeks, standard posting within Australia doesn't take that long. The tracking number I received was invalid, and I have emailed them 3 times and haven't gotten a reply for any of them even though their customer happiness team claims they will reply within 72 hours. Still waiting and disappointed..


 Comment

  • SARABELLA23 

    They won't ever send you your money or your clothes either, I've been ripped off $400 from them. I think they randomly select people to scam and send some packages and don't send some to others to try and make more money

  • THIARE4572 

    Did you ever get your package? I got ripped off $170 which was two years ago and have been complaining till this day to get my money back

Amy's shopper avatarLevel 1
+ Follow
Amazing Service!
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Super fast delivery & the quality of my earrings were so good! I highly recommend outcast clothing xx


 Comment

Love!! 💚
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Amazing customer service and a great range of quality clothing!


 Comment

Corey's shopper avatarLevel 1
+ Follow
Will definitely buy again!
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Outcast clothing dreamland coin top purple
BUY NOW
Dreamland coin top purple
£29.02 GBP

First time buying from this website which I came across on Instagram, and I seriously can't fault it! Amazing clothing, fast delivery and good prices! Was risky buying internationally for the first time, but it definitely paid off! Will definitely be returning again 😊


 Comment

Scam company, Worst service ever
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This is the worst online company I have ever dealt with!! They are a scam. I ordered stuff and it still hasn't arrived after a year! They say it's been sent but can't give me dates as to when or a tracking number, let alone a simple apology for the delay. I have been trying to get my money back for ages and now just get ignored. They are thiefs and there customer service is disgusting. These reviews have to be fake on here as a company with such great reviews would never have such terrible service.


 Comment

 Chloesarabella23
and 1 more
  • Laura's shopper avatarLevel 1
    LAURA 

    omg this is exactly the same that has happened to me. what did u do to get your money back?

  • SARABELLA23 

    You won't ever get your money back, they are liars and disgusting. I don't know how you can build a company on stealing from people.

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Displaying reviews 1 - 10 of 498 in total

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