474 people have reviewed Outcast Clothing

Overall Satisfaction
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About

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Outcast Clothing was founded in late 2014 by a young power couple who wanted to make a difference in the world of online shopping. From the day Outcast Clothing launched the two dreamers packed every parcel of happiness by hand from their small one bedroom apartment. Each parcel represented a blossoming relationship with a customer - they treated each parcel with love and care. Drawn to our ideal of creative, stand out outfits the Outcast Collection is both feminine and colourful. Today, Outcast Clothing has grown to one of Australia's fastest growing online destinations.. two warehouses filled with the latest clothing, a team full of passionate young women who know exactly what you want from online shopping - convenience, clothing, fast shipping and most of all friendly service from a team that treats you like a friend! We welcome you to our family and hope we can inspire you each and every day and we look forward to putting a smile on your face for parcels and parcels to come!


Shop Location

Australia

Shipping Locations

International

Showing all reviews for Outcast Clothing

Amazing customer service!
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Amazing customer service/support after my order didn't arrive, they shipped it that day I sent the email and received in the next day.
Was super happy that the Morning Mist shorts fit perfectly considering i'm usually the smallest size and it's hard to get high waisted shorts that fit well.
Can't complain! so happy my friend referred me to their store!


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Excellent customer service / Nicole is wonderful!
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Nicole was wonderful to deal with, if only there were more customer service staff like her in the world - made my return process so so easy.

The email requests I sent were responded to so quickly, it was honestly one of the best online shopping experiences I have had!


 Comment

Outcast Clothing / amazing!
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Outcast clothing morning mist shorts
BUY NOW
MORNING MIST SHORTS
$59.95 AUD

10/10 the most comfortable shorts i own. The elastic waist is (not only stylish and on trend) super slimming, but also my best friend on my fat days. Paired with a little black belt it can be worn with anything, have already fallen asleep comfortably in them after an afternoon or night out multiple times. Easily a staple piece in my wardrobe

Outcast clothing alex velvet set in rust
BUY NOW
ALEX VELVET SET IN RUST
$69.95 AUD

Absolutely the most comfortable and cutest outfit ive bought yet! Super versatile too - i bought it to wear to a dinner out and have since worn it to a party, around the house and about to wear it to groovin! Comfortable enough to wear to bed but stylish enough to wear out. Am in loveee with the style and fit - perfectttt!


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Really quick live chat support with friendly staff
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I don't online shop a lot, but when I do I look at online reviews - I did notice a few bad, but after reading more great / positive ones I gave them a try as I figured most people only share reviews when they have negative experiences online. Well I'm glad I shopped here, my parcel arrived quicker then expected! I was helped the entire way through ordering from a lovely girl called Amber via live chat and she also gave me 20% off my first purchase. Love my outfit, and can't wait to shop here more


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Obsessed with this online store!!
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Such a fab store! I have shopped here for months and I can say the service i receive every time is out of this world, Paris and Nicole are so friendly and always respond to any of my questions very promptly. Deliver is fast as expected within Australia - I have never had a less then amazing shop here


 Comment

Sarah's shopper avatarLevel 1
+ Follow
$142 in clothing never shipped out
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I ordered 3 items from Generation Outcast for $142.82 on the 9th of March, the package was never shipped out and i was never given a tracking number. It has now been 46 days and i have send 11 emails, 2 of which have been replied to, the first one telling me that they did not have one of the items i had ordered in stock and that they would send the rest out the following day rather than waiting for the item they did not have in stock. The other email saying that they were processing the order and that it was ready to be shipped. The customer service of this website has not been rude or poor, it has been non-existant.


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Do NOT buy from this company.
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What a scam... the worst company ever.
I purchased an item in February and another last week. Have sent countless emails, FB messages and Instagram messages and have received nothing back but a 'Hey how are you?' and a 'Can you please send the order number?" only to be ignored again for weeks and weeks after. Absolutely disgusting that this company is scamming people and taking their money.
Will definitely be taking this to paypal to get a full refund, and higher authorities as it seems to be happening to numerous people. Please DONT purchase anything from this company.

Laura's shopper avatarLevel 2
+ Follow
DO NOT BUY FROM HERE- SCAMMING ROBBERS
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The worst shopping experience I have ever had in my entire life. I placed a large order 3 months ago and have been completely robbed by this scam company. Reading all the other reviews it is disgusting how this so called 'company' is stealing peoples' money and showing zero remorse for it. DO NOT BUY FROM HERE- you will be left extremely disappointed. Despite no reply to my emails for 3 months now, I intend to keep writing reviews in order to warn others not to make the same mistakes, and I will continue to spam their instagram page with warnings too, as that is where I first discovered this fake company and fell victim to their lies.

  • hpscots55364 

    the same thing happened to me!!! DO NOT ORDER FROM THIS COMPANY!!

  • samll 

    This has also happened to me - absolutely appalling business!!!

Festival set
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Was an amazing experience purchasing from outcast clothing . sizing and fit of my order was perfect . Meterial was great and comfortable and the finishes on the product were very well done. shipping was fast and next day . Love that they do afterpay . The team is lovely and helpful and made me feel like a valued customer . would definitely shop here again and again . highly recommend


 Comment

OUTCAST CLOTHING IS A SCAM!
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This website is a scam!!!!!
Ordered clothes for my daughter 2 months ago, money taken, no products received & pathetic communication.
Reading other reviews on here I'm not the only one!
DO NOT EVER ORDER FROM THIS COMPANY EVER!!!
Shame on you Outcast Clothing!


 Comment

Displaying reviews 1 - 10 of 474 in total

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