I LOVE everything that Ooh La Loft has to offer in their stores and online, Their customer service reps are great and the ladies that own the business are amazing! I love that on social media they are constantly doing give aways and flash sales! I have only recieved one product that I wasn't fully satisfied with but it was very easy to return for the full amount of money returned to my card. Shipping online is fast and I have absolutely nothing negative at all to say about them! Check them out!