Start your review for Old Navy
Start your review for Old Navy

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3 people have reviewed Old Navy

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4 Brands, One Easy Check Out - Gap, OldNavy, Banana Republic, Athletica


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Used to be a loyal consumer, the quality is going
Reviewed
Quality
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Used to be a loyal consumer, the quality is going down aggressively . I guess it's because they need to stay competitive. And since costs are going up, they have to continuously find cheaper and cheaper factories in order to stay competitive. I've much rather buy from Alibaba


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Very unhappy with Old Navy
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I recently placed an order with Old Navy, I was very dissatisfied! I only ordered because there was a sale buy one get one free uniforms, first it was outdated. I received the email stating it was a sale. I tried to put the code in and accidentally ordered instead. Immediately I called customer service to tell them to cancel, they had me on hold for at least 10 minutes! My order was still shipped and now I have to either send it back via online or in store! I wanted to just get my money back and also they were false advertising because in the email it stated the sale was still going on but it wasn't! I'm sure I won't be ordering for a while!!!


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Jenn's shopper avatarLevel 2
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Old Navy Makes Online Shopping Easy!
Reviewed
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I love Old Navy for myself and purchasing items for gifts. I decided to order online a few months ago and it was a great experience. I found everything I was looking for (plus a few extra things)! I ordered over $50 so my shipping was free. I also had a coupon that I could easily enter and use on my order. I will definitely be shopping at OldNavy.com again soon!


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