Start your review for Old Navy
Start your review for Old Navy

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2 people have reviewed Old Navy

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4 Brands, One Easy Check Out - Gap, OldNavy, Banana Republic, Athletica


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Very unhappy with Old Navy
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I recently placed an order with Old Navy, I was very dissatisfied! I only ordered because there was a sale buy one get one free uniforms, first it was outdated. I received the email stating it was a sale. I tried to put the code in and accidentally ordered instead. Immediately I called customer service to tell them to cancel, they had me on hold for at least 10 minutes! My order was still shipped and now I have to either send it back via online or in store! I wanted to just get my money back and also they were false advertising because in the email it stated the sale was still going on but it wasn't! I'm sure I won't be ordering for a while!!!


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Jenn's shopper avatarLevel 2
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Old Navy Makes Online Shopping Easy!
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I love Old Navy for myself and purchasing items for gifts. I decided to order online a few months ago and it was a great experience. I found everything I was looking for (plus a few extra things)! I ordered over $50 so my shipping was free. I also had a coupon that I could easily enter and use on my order. I will definitely be shopping at OldNavy.com again soon!


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