Start your review for Nordstrom
Start your review for Nordstrom

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12 people have reviewed Nordstrom

Overall Satisfaction
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Shop Location

USA

Shipping Locations

International

Showing all reviews for Nordstrom

Best Customer Service
Reviewed
Quality
Shipping
Service
Price

So being the indecisive person that I am, I wait out on buying clothes and shoes. Normally, this helps me manage my money but I'm devestated when the item goes out of stock! At that point I had made my decision: I want that dress/I want those shoes. Nordstrom customer service answered my email the next day by the latest and was able to track down the store location for which the item was available (even though on the website was out of stock in my size). Maybe it's that I haven't gotten so far chasing after a product until now, but I think Nordstrom has great, friendly customer service. I had already been a fan of their no minimum free shipping but now I feel like an even more loyal customer. (I got the ASTR lace bodycon dress and the Jeffrey Campbell open toe booties if you were wondering!)

Can't Really Go Wrong With Nordstrom
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Great selection. Excellent return policy.


 Comment

Excellent service
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NA

I love the Tory Burch shoes and handbags from Nordstrom.
Great selection and good prices.
Fast delivery and easy returns.


 Comment

Great service online, just like in their stores!
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I turn to Nordstrom when I am in need of a really trendy, gotta-have-it-now, item. They always have a large selection of the season's latest trend at a variety of price points. Shipping was free (yay!) and fast. Size charts provided were also very accurate, and helped me pick the proper fitting for my items. Quality, however, greatly depends on how much the item is. Clearly, high-end designers items will have better craftsmanship than their not-so-well-known labels.

Highly recommended for any fashion-enthusiast!


 Comment

Great service for Black Friday
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I purchased a jewellery from Nordstrom during the hectic Black Friday period. When I return to track my order status, I realised that the item's price have markdown further and I slightly regretted of purchasing earlier. I chatted with the Customer Service on whether they could charge my credit card based on the discounted price. Luckily, they do allow price adjustment within 2 weeks or order. They kept their promised when I checked my credit card statement. And now, they have gain one happy customer.


 Comment

 Min
Diane's shopper avatarLevel 1
+ Follow
Great for makeup
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Bought Nars and Mac products great selection and availability of colors .Plus FREE shipping and fast.


 Comment

A wonderful, trusted online retailer
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When I want to purchase clothing and accessories that have a high end appeal and quality construction, I choose Nordstrom.

They have some of the best designers and prestige brands. I love browsing all of the categories of the Nordstrom website, which is well designed, attractive, and easy to browse.

They have great sales at Nordstrom and the free shipping and free returns are a wonderful incentive (for those shopping in the United States). Shipping is very fast and customer support is professional and effective. There is a reason that Nordstrom has been a trusted name for many years.


 Comment

 Min
The best sales, the best sunglasses!
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I was looking for a pair of sunglasses that would fit my face and that would be useful and at the same time, stylish. I got a super offer, got the sunglasses I wanted, polarized Rayban, at a great price and they were delivered very fast.


 Comment

 MinJuanito
Min's shopper avatarInfluencer star
+ Follow
Shipping is expensive but so many great things on their site
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I was looking for Toms and found Nordstrom to have a wide selection of these and at prices that are 10-20% cheaper than other online stores I checked out. My order for 2 pairs cost $120 and my shipping cost was $45 which was definitely on the high end!

I still did it as the combined cost was cheaper than buying in the retail store in Singapore. Shipping took 5 days.

They have good sales on their site though! My only wish is that they offer free shipping like Shopbop and Asos!


 Comment

 Min
Renee's shopper avatarLevel 3
+ Follow
Ridiculous shipping prices and bad website for international shoppers
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I'm surprised at the good reviews below me because my experience was pretty dissapointing to say the least! I cannot comment on shipping and whatnot, but the interface for buying internationally is horrible! First, I tried to check out using Paypal, which brought me to my Paypal account, but when I chose to "Pay" I was lead to first a blank white page, and then a page where the text has been stretched out so bad, you can barely read anything. It was all gibberish. So I thought to just check out with my credit card, they came back with a $60 shopping fee when I was just buying eyeshadow! Surely eyeshadow is light enough and doesn't cost that much to ship?! I just gave up in the end and won't be shopping there again until they improve.


 Comment

 JuniperMin
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