Start your review for Mumgo
Start your review for Mumgo

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3 people have reviewed Mumgo

Overall Satisfaction
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Delivered on Time
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Where mums go to buy babies and kids related items. Includes toys, nursing, bedding, accessories, clothing, shoes et


Shop Location

Australia

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Horrible customer service feedback
Reviewed
Quality
Shipping
Service
Price
NA

Received an incorrect order and when I contacted them they replied back confirming receipt and that I would receive a response in 2 days. This response did not happen for 8 days. Despite my order being rectified, it wasn't done within the time frame they specified. Customer service is not what they have claimed. Additionally on their website it says that if I try to contact them again, the initial query would fall back to the end of the queue. This sounds very unfair and prevented me from sending a follow up after the second day when I didn't receive a response from the first initial query. All in all it wasn't a good experience. And this was my second time buying from them so I don't think I will be purchasing anything anymore from this shop.


 Comment

cheap prices, fast delivery
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From what I can tell this appears to be a new website which is a sister site to www.catchoftheday.com.au and scoopon.com.au. Website is targeted towards new mums and dads with daily specials on certain items. We have purchased a number of items from this website including child security doors and nappies and deliveries have always been prompt even when we have ordered bulky items.


 Comment

reputable high end baby and kids brands
Reviewed
Quality
Shipping
Service
Price
NA

Mumgo have daily deals and they sell all things related to baby and kids. I purchased 2 x safety gates and some newborn nappies and delivery was fast (within 2 days) and products were exactly as described. Since products they sell are largely household names you can't go wrong with buying products which are known. It simply comes down to the price and since they are daily deals they are very competitive.


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