Start your review for Metisu
Start your review for Metisu

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118 people have reviewed Metisu

Overall Satisfaction
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About

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Based in China, sells clothes on the cheap end of mid-tier pricing.


Shop Location

China

Shipping Locations

International

Showing all reviews for Metisu

Scam!! Bad quality clothes. Makes you pay shipping
Reviewed
Quality
Shipping
Service
Price
Metisu dress
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Dress
$57 USD

Terrible quality and terrible service.


 Comment

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  • METISU 

    Oh dear, we are sorry to hear that. :( Could you please let us know your order number or registered email address so that we could assit you further on your order? If you have any questions, please feel free to contact us by email [email protected] We really want to help you solve this problem and look forward to hearing from you soon!

RUN! Buyer pays return/exchange to China. $$$$$$
Reviewed
Quality
Shipping
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Price

This company has less than poor customer service. The dress I ordered was too small in the arm holes but the rest of the dress fit fine. After tons of delayed emails (it took them DAYS to reply to emails) they decided that they would not pay for return or exchange shipping because the problem was with me and not their dress!

They DO NOT have an American address, only one in China and they told me that I "didn't need to add tracking if it was too expensive" for me. Thats ANOTHER red flag - they will probably say they never received the dress back and avoid giving me a refund!

I will be reporting this company and placing reviews everywhere I can so that they are exposed for what they are.


 Comment

  • METISU 

    Hello Christina,

    We are deeply sorry for your inconvenience about your order.

    Please kindly understand that the customer needs to pay the shipping fees on their own if there are no quality problems. We have made it clear that on our website: “If you are not 100% satisfied with your purchase, you can return your item for a refund within 30 days upon receipt. However you need to pay the return shipping fee on your own.” Please refer to the Return&Exchange Policy here: https://www.metisu.com/help/return-exchange. Besides, we often advise our customers to choose a cheapest shipping method, which can help you save the money. Sometimes the shipping method without a tracking number is much cheaper. Please kindly understand that this is just a suggestion. As you are the shipper, you can choose whatever shipping method you want. We respect your decision and assert your right. We have sent you an email about this issue. As we have sent you an email, if you need any further assistance, please feel free to contact us. You are welcome to contact us by email [email protected] We really want to help you solve this problem and look forward to hearing from you soon!

    Sincerely

Very satisfied!!!
Reviewed
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NA
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I have purchased two coats, one jacket and one dress from Metisu and every single piece was excellent quality. I was really, really pleasantly surprised. Truly and sincerely I can recomend them!


 Comment

  • METISU 

    Hello Branislava,

    Thank you so much for taking your time to reach out and give us a review. We are glad to hear that you are happy with your order #159566:) Your feedback is always welcome, as it is the most effective way to improve our products and service.

    We will always keep improving our products and service in future. We hope you could find more lovely dress at our online shop. :) If you have any questions on this matter, please feel free to contact us by contact email [email protected]

    We wish you have a good day! XOXO

Lisa's shopper avatarLevel 1
+ Follow
Metisu Skirt
Reviewed
Quality
Shipping
Service
Price
Metisu khaki velvet strap tied pleated midi skirt
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Khaki Velvet Strap Tied Pleated Midi Skirt
$56 USD

I love this pleated skirt! It has the fabric of winter, but has the shininess and happiness of spring.
Also I love how I can turn the belt it came with into suspender! A skirt with versatility!


 Comment

  • METISU 

    Hello Lisa,

    Thank you so much for taking your time to reach out and give us a review. We are glad to hear that you are happy with our clothes:) Your feedback is always welcome, as it is the most effective way to improve our products and service.

    We will always keep improving our products and service in future. We hope you could find more lovely dress at our online shop. :) If you have any questions on this matter, please feel free to contact us by contact email [email protected]

    We wish you have a good day! XOXO

Blue coat
Reviewed
Quality
Shipping
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Metisu sky blue tie waist long wrap coat
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Sky Blue Tie Waist Long Wrap Coat
$76 USD

A very beautiful and gentle coat. Good style. I would like a softer warm cloth. Not for winter. For spring.


 Comment

 Ilija
Grey dress
Reviewed
Quality
Shipping
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Metisu grey bowknot front knitted midi dress with peplum hem
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Grey Bowknot Front Knitted Midi Dress With Peplum Hem
$67 USD

A beautiful dress, soft, warm, but you need to keep the figure in shape for him))


 Comment

 Ilija
Preppy coat
Reviewed
Quality
Shipping
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Metisu caramel double breasted check pattern coat
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Caramel Double Breasted Check Pattern Coat
$98 USD

Quality coat in the style of preppy. Not for every day, but very worthy. For autumn or spring, not warm.


 Comment

 Ilija
Very unusual coat
Reviewed
Quality
Shipping
Service
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Metisu beige tie waist embroidered floral woolen coat
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Beige Tie Waist Embroidered Floral Woolen Coat
$66 USD

A very unusual coat, a beautiful combination of textures, looks very rich. Soft and stylish.


 Comment

 Ilija
Free size sweater
Reviewed
Quality
Shipping
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Metisu black heavily floral embroidered ribbed sweater
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Black Heavily Floral Embroidered Ribbed Sweater
$62 USD

Beautiful quality embroidery, warm sweater. It turned out to be a little big for me, but I love the clothes of a free size.


 Comment

 Ilija
Red coat
Reviewed
Quality
Shipping
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Metisu red notch lapel tie waist coat
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Red Notch Lapel Tie Waist Coat
$75 USD

A beautiful classic coat. Beautiful right collar. Good quality. For spring or autumn.


 Comment

 Ilija
Displaying reviews 1 - 10 of 118 in total

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