Start your review for Metisu
Start your review for Metisu

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90 people have reviewed Metisu

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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Based in China, sells clothes on the cheap end of mid-tier pricing.


Shop Location

China

Shipping Locations

International

Showing all reviews for Metisu

REALLY LOVE IT!!
Reviewed
Quality
Shipping
Service
Price
NA

I bought a navy blue dress for my sister's wedding but I did not know it comes from China! They said my order needs 1-5 business days for processing and 10-15 business for shipping time because I choose the standard shipping! As my sister's wedding is approaching, they helped me upgrade my order to express shipping. Anyway, the lovely dress arrived in time and the quality is as good as the picture shows on their website. I really appreciate their quick response and help!


 Comment

  • METISU 

    Hello Laura,
    Thank you so much for taking your time to reach out and give us a review. We are glad to hear that you are satisfied with this lovely dress :) Your feedback is always welcome, as it is the most effective way to improve our products and service.
    Please kindly understand that the Receiving Time = Processing Time + Shipping Time. Generally speaking, the Processing Time is 1-5 business days and the Shipping Time is up to the shipping method you choose. The shipping time of the standard shipping is 10-15 business days and the shipping time of Express Shipping is 2-5 business days. More information about the Shipping&Handing is available here: https://www.metisu.com/help/shipping-handling.
    For regular customer, we could offer a good discount code:P Please email us at [email protected] Our customer service team will provide you with the discount through email.
    We wish you have a good day! XOXO

Perfect dresses
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Quality
Shipping
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Love the two dresses, fit me perfectly!! Received them quickly.


 Comment

Nice
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Quality
Shipping
Service
Price

Appreciate the customer service!!


 Comment

  • METISU 

    Hello Kiki,
    Thank you so much for taking your time to reach out and give us a review. We are glad to hear that you are satisfied with our customer service :) Your feedback is always welcome, as it is the most effective way to improve our products and service.
    For regular customer, we could offer a good discount code:P Please email us at [email protected] Our customer service team will provide you with the discount through email.
    We wish you have a good day! XOXO

Perfect dresses
Reviewed
Quality
Shipping
Service
Price

Absolutely love the two dresses from Metisu! Fit me very well, I will use them on birthday party.


 Comment

  • METISU 

    Hello Teresa,
    Thank you so much for taking your time to reach out and give us a review. We are glad to hear that you are satisfied with the 2 dresses you received :) Your feedback is always welcome, as it is the most effective way to improve our products and service.
    For regular customer, we could offer a good discount code:P Please email us at [email protected] Our customer service team will provide you with the discount through email.
    We wish you have a good day! XOXO

Good
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Quality
Shipping
Service
Price

Long time to receive the item, but extremely love this item !!! Fit me perfectly!!!


 Comment

Good
Reviewed
Quality
Shipping
Service
Price

Nice products


 Comment

  • METISU 

    Hello Roberta,
    Thank you so much for taking your time to reach out and give us a review. We are glad to hear that you are satisfied with this lovely dress :) Your feedback is always welcome, as it is the most effective way to improve our products and service.
    For regular customer, we could offer a good discount code:P Please email us at [email protected] Our customer service team will provide you with the discount through email.
    We wish you have a good day! XOXO

Overall a great experience again with Metisu!
Reviewed
Quality
Shipping
Service
Price
Metisu off the shoulder split cuff sweater
BUY NOW
Off The Shoulder Split Cuff Sweater
$55 USD

This sweater is soft + Comfy yet stylish. A fun change to the classic black sweater!

Metisu lace up front tee
BUY NOW
Lace Up Front Tee
$33 USD

A great twist on the classic white tee. I wear this all the time! It's so soft!

Read More 
Metisu two in one maxi chiffon dress
BUY NOW
Two in One Maxi Chiffon Dress
$50 USD

I love this dress! It is perfect for transitioning seasons and can be dressed up or down.


 Comment

  • METISU 

    Hello Jessie,
    Thank you so much for taking your time to reach out and give us a review. We are glad to hear that you are satisfied with this lovely dress :) Your feedback is always welcome, as it is the most effective way to improve our products and service.
    For regular customer, we could offer a good discount code:P Please email us at [email protected] Our customer service team will provide you with the discount through email.
    We wish you have a good day! XOXO

I love METISU ❤
Reviewed
Quality
Shipping
Service
Price
Metisu white bow tie balloon sleeve chiffon blouse
BUY NOW
white bow tie balloon sleeve chiffon blouse
$56 USD

I am in love with this chiffon blouse..it is so soft and pretty...with this bow that makes it so elegant and classy.
Pleasantly surprised by the quality of the clothes of this brand. Shipping times were fast. I recommend this site to everyone!!! I Luv it!!!


 Comment

  • METISU 

    Hello LADYFRANZISKA,
    Thank you so much for taking your time to reach out and give us a review. We are glad to hear that you are satisfied with this lovely dress :) Your feedback is always welcome, as it is the most effective way to improve our products and service.
    For regular customer, we could offer a good discount code:P Please email us at [email protected] Our customer service team will provide you with the discount through email.
    We wish you have a good day! XOXO

Do NOT shop here
Reviewed
Quality
Shipping
Service
Price
Metisu red wine off the shoulder midi dress
BUY NOW
Red wine off the shoulder midi dress
£51.80 GBP

The dress arrived and is far smaller than expected. Not only are all sizes way off UK equivalents (e.g. a M in the UK would be an XL on this site) but they also demand you take photos with a metre tape before you return it if you don't want to pay.

They tell you not to declare the return is worth over £20 as they don't pay for customs charges in China and even though they have UK address to fool you, you need to return to China and pay through the nose for it.

The colour was also more pinky red not wine red.

I'm currently still to get confirmation they'll pay for the return.


 Comment

  • METISU 

    Hi Dear,

    Thank you for taking your time to reach out and give us a review. We are sorry for your inconvenience.:( Your feedback is always welcome, as it is the most effective way to improve our products and service.

    As we mentioned in the email, we need you to provide us with a supporting picture of the dress including the size of Bust, Waist, Hips and Hollow to floor for the item you received so that we can check if our warehouse sent the correct size for you. We just want to help you solve this issue. If this a size problem after we check, we are willing to help you solve this problem.
    Besides, we are a fashionable clothing company located in Hongkong, China as mentioned on our website. As our warehhourse is in China, all of the returns should go through our warehouse in China. Please kindly understand that the customer need to pay the shipping fees on their own if there are no quality problems. We have made it clear that on our website: “If you are not 100% satisfied with your purchase, you can return your item for a refund within 30 days upon receipt. However you need to pay the return shipping fee on your own. ” Please refer to the Return&Exchange Policy. Last but not least, the UK address on the package is the location of a transfer house. We are not able to receive the package if you return it to the UK address. The transfer house will destroy the package finally, it will be a big loss for both of us.
    We are deeply sorry for your inconvenience because our main goal is to make our customes have a happy shopping experience. Could you please let us know your order number or registered e-mail address so that we can assist you further about your order? Please feel free to contact us by email: [email protected]

    We look forward to hearing from you.:)

    Sincerely

+ Follow
Worst experience ever!
Reviewed
Quality
Shipping
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NA

The worst experience among all these years with all e-commerce fashion brands! The company delivered my order to someone else! Then took months for the person to deliver to me. I have already missed the use of it, so I asked them if I shall return it. They said yes please return to the address in China and they will pay for the postage to me once they received it. I went all the troubles go to post office and packed items properly and spent more than £20 post things to them in China. Several months later, the package is sent back because they refused to take it in! Why did they bother to ask me to send then?! Unbelievable! Not trustworthy at all! Reputation is the life of business, they are not having that at all! Don't buy!


 Comment

Displaying reviews 1 - 10 of 90 in total

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