This is a company to avoid. Their size chart has no basis in reality. When the item did not fit the person it was intended for, whose measurements assured that the dress would fit (according the size chart), they suggested a refund of 20% and that I should try to sell the clothes myself to recoup the rest of the money! The company markets itself as British, but returns have to be sent back to China, even when the fault is theirs. The package was sent by royal mail (delivery guaranteed within 5-7 days), unfortunately there is no tracking available outside the UK. After nearly a month, they said they haven’t received it. Unsurprisingly, they now refuse to respond to emails. What a scam. What a waste of 50 pounds. I could have thrown away the money and come out of the situation happier. Avoid at all costs.