Start your review for Love Bonito
Start your review for Love Bonito

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36 people have reviewed Love Bonito

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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Love, Bonito is a popular online shop among Singaporean ladies, started with a mindset and goal to build a global brand that would reach out to online shoppers internationally and to share the love for fashion. Love Bonito charges $1.50 for normal postage


Shop Location

Singapore

Shipping Locations

International

Showing all reviews for Love Bonito

Warehouse Sales
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I have heard of LB everywhere but didn't purchase anything from LB before due to the prices. However, i decided to give their brand a shot during their warehouse sales.

Joined in the crowd at SCAPE for their 2 days warehouse sales. Bought 2 pieces and it is slightly tight but I'm quite satisfied with the quality! It is really cheap during sales so I'm glad I went.

Overall, LB apparels' quality is good but it is slightly expensive. Will purchase again if I have spare cash!


 Comment

Aelan Asymetrical Shirt Dress in White
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Good quality dress and cutting! Even bought another same piece in Green!


 Comment

Amazing, colorful and affordable finds!
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NA

I LOVE Love Bonito!! This online shop offers so many amazing find that are on trend and are very affordable. If you want to add a pop of color to your wardrobe, this is the place to go.

Poor customer service, poor delivery. What a scam.
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Purchased a couple of bridesmaid dresses for my sister's wedding, and opted for the courier service for an additional charge. The items were supposed to arrive within '2 working days', but I only received mine after 5 working days. What a waste of money when I could have paid lesser with registered postage, and gotten my items in the same frame of time, or even shorter. The fit of the dresses weren't good too, so I requested for an exchange, but turns out that they don't do exchanges. They only take in refunds, in which the refunds would come in the form of store credits. I wrote in to ask them to make an exception because the dresses arrived late and there was not much time left, so I needed to do an exchange. However, their only response was that I could only refund the items, wait for the credits to be processed and then make a purchase again. That's ridiculous and rigid because it is essentially the same thing, but it takes a longer time. The CSR's only response was for me to place the order again, make payment for them, and then make future purchases with them again using the store credits. What a stupid suggestion. Like I'm going to ever shop with them again with such a rigid policy. Though, I have to give them props for trying to retain (unwilling & unhappy) customers and getting more sales. Never purchased another item from them and immediately unsubscribed from their mailing list. Have been telling people to shun their shop due to their unprofessional and poor customer service. I'd give them a 0 star if possible.


 Comment

Quality Clothes for Fashionable working class.
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- sizing and cutting is good which fit both small and bigger build ladies
- design is cater for class and suitable for working occasions.
- have free normal mail courier service that prevent easy loss of mails.

only bad points is stocks always run out super fast, and they do not have a fix launch date. Got to keep camping on all the social media to track their release of launches.


 Comment

 Juni
Z's shopper avatarLevel 2
+ Follow
Lots of choices, good return policy
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They really have a wide variety of clothing nowadays to shop from. Good return policy just that they took very long to process returned items despite being quite well established. Other smaller online stores took 2 days to process, they took like 2 weeks! Customer service was ok, some was quite friendly and willing to help, others were quite 'follow the rules' kind. Guess the company is too scattered with it's growing. They should focus on their website look & feel, their mobile view doesn't look quite good with misalignment all over. They should spend more time on the design.


 Comment

 Juni
User friendly and Easy To Navigate
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I have always found Love, Bonito to be the best place for buying basics and simple dresses. The website layout is very common in Singapore hence we are all very used to this layout which makes shopping easier and simpler. In order for me to like shopping at a website, I would prefer a website that is user friendly and easy to navigate which is why I like shopping on Love, Bonito.

So far I haven't had any issues with their website or system which makes their website reliable. As I have tried buying a few times on their site before, I am really used to their sizing and fitting. I even know whats my perfect size and fitting whenever I order off their site because they makes sure that their sizing is always consistent.


 Comment

Hanna's shopper avatarLevel 2
+ Follow
Love Bonito Review
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Pros
- Pieces are very fashion forward
- Sizing are quite standard
- Free standard courier so no lost mails

Cons
- Easily sold out (you must camp)
- Returns should be done in 10days


 Comment

 Min
Kikki's shopper avatarLevel 2
+ Follow
Getting more expensive n stale designs
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I understand Love bonito is the epitome of female fashion in Singapore. They have been producing really great and unique designs till recently. It is as if their style of designs took a different track. These days, the designs are rather stale,I.e. inspired from previous successful designs and kind of boring. If not for the Love bonito brand, I don't find myself eager to tune in to new arrivals. Other online shops have definitely caught up n narrowed the gap in female fashion served out by companies which focus on self manufactured designs. Worse, their prices have increased more than 100% over a span of less than a year. I definitely cannot see myself paying close to $50-$60 for fast fashion products which I will only wear once or twice. What happened Love bonito?


 Comment

 JuniMin
Grace's shopper avatarLevel 3
+ Follow
P.S: I Do Not Love You
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This is not a – 'it's not you, it's me', sorta case.

No, Love Bonito – it's not me, it's YOU.

No doubt, it was love at first sight when I laid my eyes on your... outfits. You were fresh, friendly and humble. But all that went quickly down the drain one day.

I made an order for a dress and requested 'Express Delivery' – paying that additional few bucks to make that same-day courier happen. Last I checked, 'Express Delivery' DID NOT MEAN a week-long delay or late, cold and snooty replies.

To clear the air once and for all (after back-tracking all my emails about this incident - P.S. it happened about 2 years ago!), I did receive my dress in the end, only it was 1 week and a few hostile replies later. Oh, and no refund for 'Express Delivery'!

It's one thing to make mistakes when you receive too many orders, or if you're understaffed. But it's another to be UNAPOLOGETIC and PROUD about it.

So there you have it, 'Love, Bonito'.

Your ego and service, is why I left you.


 Comment

 julie_depMin
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Displaying reviews 1 - 10 of 36 in total

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