Start your review for Lolliepop Bestie
Start your review for Lolliepop Bestie

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2 people have reviewed Lolliepop Bestie

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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Since its debut in late 2008, LOLLIEPOPBESTIE is an online fashion boutique that brings fashion forward by sourcing its apparels internationally, as well as having constant flow of self manufactured/ inspirational runway trends to make your look complete.


Shop Location

Singapore

Shipping Locations

International

Showing all reviews for Lolliepop Bestie

Terrible Service or Lack thereof
Reviewed
Quality
Shipping
Service
Price
NA

Hi,

I had shopped with Lollipop Bestie (http://www.lolliepopbestie.com.sg/) and the service was terrible. I had emailed them several emails and contact forms for close to a month regarding my defective blouse (which was missing a button) and a dress that was misrepresented on site (it was stated as a set, which turned out to be a dress, the colour was different from what was shown on website, which turned out neon lime instead of mustard yellow) seeking a refund but was completely ignored. They did not even have the courtesy to reply me even if they could not provide a refund.

Please do not patronize the shop.

Thanks


 Comment

Good customer service in exchanging for wrong item!
Reviewed
Quality
Shipping
Service
Price
NA

Purchase two items from their sales section which costs me $28.00 including $2.00 local shipping, which can considered as a good deal. Was disappointed when I received one wrong item, but got a reply from them in 3 days to exchange for the correct item. I mailed back the wrong item to them and they refunded the shipping cost to me. I am glad that I received the correct item within 2 days.

I think they have provided good customer service with prompt reply and updates. Both my romper and dress that I have bought is of acceptable quality and the cutting is true to size as shown on their page.

Do note that most their items are 'Backorder' that requires longer waiting time up to few weeks. Also, you can look through their sales section for some affordable deals. Overall, good experience in purchasing!


 Comment

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