Start your review for La Senza
Start your review for La Senza

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6 people have reviewed La Senza

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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La Senza is an international brand that sells lingerie and swimwear. I believe that each country in which it is located has its own website, therefore should ship locally.


Shop Location

Australia

Shipping Locations

International

Showing all reviews for La Senza

Unacceptable service
Reviewed
Quality
Shipping
Service
Price

I received and experienced possibly the worst service today. I walked in to the St Laurent location , was not greeted by any staff, was not supplied adequate service for employees were busy chatting at front cash and trying on bras. And repeatedly ignored. I leave today with nothing I intended to purchase and pure disappointment.


 Comment

+ Follow
Disgusting customer service
Reviewed
Quality
Shipping
NA
Service
Price
NA

Placed on order on Black Friday and have yet to receive the items ordered.
Initial order was sent to incorrect address and returned to sender, this after I had called on 3 different occasions to enquirer about my order and having confirmed my mailing address 3 times. I then received an undertaking from customer service that a new order would be placed on my behalf and shipping expedited. No package received and a follow up call to LaSenza has now revealed that the order has been cancelled completely.
I am disgusted at the total lack of interest this company has in its customers. Will never shop there again


 Comment

Great Bras and fast shipping!
Reviewed
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Shipping
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Shopped from La Senza as they are having incredible sales on their site! Their shipping prices to Asia is quite expensive but I split the fee among a few friends so it was affordable. USand CAD shipping is around $9 bucks so go for a spree! I do think that the deals you get online are far better from their physical stores here in Singapore. 😁


 Comment

 julie_depDavid
and 1 more
Fantastic
Reviewed
Quality
Shipping
Service
Price

Great shopping experience! Love the selection and the fit!


 Comment

 JuniperJuni
and 1 more
Always think of it when I want to spoil myself!
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Quality
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NA

Great variety of products and a lot of Promotions! I've bought both underwear and swimming suit from there and all the items were gorgeous and I literally wrecked them from wearing. One of my orders I had to return the item because of the colour of the bra differentiated from the picture and they were super awesome about it and refunded my purchase.


 Comment

 JuniperJuni
and 1 more
Easy online shopping with the speediest delivery i've ever had.
Reviewed
Quality
Shipping
Service
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NA

I have recently had a fantastic experience with La Senza having purchased 8 everyday bras on their online store when they were having a sale.
The offer was to buy 1 bra at full price and get the second bra for $5.
I received all bras within 48 hours which I believe to be a fantastic turn around.
After making this purchase, they did email me shortly after notifying me that they had run out of one of the bras that i had selected and issued me an immediate refund.


 Comment

Displaying all 6 reviews

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