I placed an order 6 months ago, i received all but one item which was on backorder. No status update, no apologies, no refunds, nothing. When I contacted them they made an excuse about sourcing leather. Three months go bye and still nothing. Are they a scam? I don't think so, they are a young company with no concept of Customer Service, and soon will close their doors if they do not get their act together. Good product, atrocious service.