Start your review for John Lewis
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John Lewis is a chain of upmarket department stores operating throughout Great Britain. The chain is owned by the John Lewis Partnership. The first John Lewis store was opened in 1864 in Oxford Street, London.

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United Kingdom

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Ana's shopper avatarLevel 3
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Cost an arm and a leg to return the parcel!

I'd ordered Dune shoes which arrived on time and a guy from JL customer service was very helpful when it came to tracking my order (as I didn't receive a confirmation email after the payment with my order number).
However, my problem was that the ordered shoes were way too wide and I needed to send them back. The cost to send them back to the UK from Singapore was just outrageous!!! Not only I'd paid $25 for them to be shipped to Singapore, I needed to pay another $35 to send them back!!


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