Start your review for Joanne
Start your review for Joanne

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7 people have reviewed Joanne

Overall Satisfaction
Rating Summary
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Joannesdress.co.uk is a professional online store to supply trendy bridesmaid gowns, cheap prom dresses, bridal gowns 2016, discount evening dresses, formal dresses and other occasion gowns to women in UK.


Shop Location

United Kingdom

Shipping Locations

International

Showing all reviews for Joanne

Highly recommended company
Reviewed
Quality
Shipping
Service
Price

I purchased a custom made dress from joannesdress. I am so impressed with everything from the online chat to help me determine the size required, the fast turnaround time for the garment to be made and delivered to Germany, and the quality and perfect fit of the garment when received.
I am so impressed and looking forward to making my next purchase.


 Comment

Emily's shopper avatarLevel 1
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Horrible Horrible Horrible
Reviewed
Quality
Shipping
Service
Price

I ordered a dress with specific measurements. The dress was way too big so i took it to a seamstress. The lady told me it would cost me $200 to fit it, which was more than the cost of the dress. The bust in and of itself is 4 inches too big. I'm a 34DD and have never had any issues fitting into any top. This says A LOT. I contacted Joanne and they said "they added extra material 'in case it didn't fit'" and that i would need to go to the seamstress to get it fixed. They use false advertising and state they "tailor it specifically to your size and measurements". They will not return or refund any of the money. DO NOT USE THIS COMPANY! The dresses are not custom made or custom tailored. The company is fraudulent and should be put out of business.


 Comment

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AVOID THIS SITE (and related ones) AT ALL COSTS!!!
Reviewed
Quality
Shipping
Service
Price

I ordered from this site.

A few facts:
-I provided exact measurements for my dress.
-The dress was shipped 3 sizes larger than what I specified.
-They wouldn't let me return the address.
-They agreed to let me return the address.
-They will only offer partial refund as they need to cover the cost of material !
-Not my mistake - why should I pay?
-No customer service.
-Not based in Singapore - Factory is in Shenzhen China
-Company has a Hong Kong Billing address: GLOBAL BEST TECHNOLOGY COMPANY LIMITED, UNIT 530 BLK 9,5/F HONG KONG SCIENCE PARK SHATIN NT
-Company number: 1632484 - Registered with the Hong Kong Government
-The company owner is: HAIPING JIAO at 25TH FLOOR, LUOHU BUSINESS CENTER, NO, 2028, SHENNANDONG ROAD, LUOHU DISTRICT, SHENZHEN, CHINA
-There accountants are: VANTIC ACCOUNTING & CONSULTANT LIMITED at 2/F WESTERN COMM BLDG 31 DES VOUEX RD WEST, HONG KONG - Mr Chan is the head of this firm of accountants
-They have many websites registered through Go-Daddy to a London address of: Joanne Taylor, 100-101 Harley Street, London, W1G 6AP with an email address of [email protected] Vanessa Taylor is also listed as an administrator of the email account.
-They have told me not to use the LIVE Chat function on their website to contact them. I have told them I will use any method of communication I can until I receive a full refund.
-I am still trying to get my money back and they are deliberately not responding to my emails.

Good luck to any of you that are trying to get your money back....

Amy.


 Comment

  • AMY 

    THEY ARE NOT A UK BASED COMPANY - THEY ARE LOCATED IN CHINA!

  • AMY 

    The information advertised on this site is incorrect - .co.uk address but Chinese based.....

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fancy's shopper avatarLevel 2
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Love my ordered dress
Reviewed
Quality
Shipping
Service
Price
NA

I was very apprehensive about ordering my dress after reading the reviews but I work in customer service so I know that people can be jerks and overly picky sometimes so I took my chances because I needed beautiful and budget friendly dress! I got my dress today and it fit perfect!
The color is very suit for my skin.With it i am very white visually.And the design of the back is also nice to show my beautiful back.
I'm about a 10/12 (5'4, 163 lbs) so I ordered a size 12. I'm going to try to lose 10 more lbs before the wedding because i could use the little bit of space. Anyway I was very happy with how gorgeous my dress is and the timely fashion it came in. I got in about 2 weeks. I cannot wait for my special day and I will certainly be ordering from them again and will suggest my sister order her prom dress from them as well


 Comment

 Juni
Amazing experience
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Quality
Shipping
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NA

I ordered my Wedding dress from Joanne about 21 days ago. It has just arrived and I can honestly say I am completely satisfied with the dress. Quality of the fabric is amazing! I am so satisfied that I will buy all bridesmaid dresses from them. Thank you for excellent service.


 Comment

 Juni
fancy's shopper avatarLevel 2
+ Follow
My experience of Joanne
Reviewed
Quality
Shipping
Service
Price
NA

My experience of Joanne and especially their customer service has been very good. Right from the start they were very helpful with finding the right dress for me, making sure it arrived on time, and they even offered and paid me half of the customs fee that I had to pay to the customs in my country. Also their respond time was always fast and helpful. The best customer service experience I have ever had. On top of that the products I bought was just as I had hoped and more to. Thank you for a very good shopping experience.


 Comment

fancy's shopper avatarLevel 2
+ Follow
A cheap but high quality prom dresses,my friend said it is very well
Reviewed
Quality
Shipping
Service
Price
NA

I ordered the dress custom sized, the delivery time was much quicker than expected. The dress fits perfectly.
The dress looks just as the picture but even better, the fabric is of great quality and is absolutely amazing.The burgundy is very nice ,gives me a textured feel , amazing details of cut. This dress is stunning!! I was unsecure about ordering my wedding dress online on this page ,at this cheap price, but now I can highly recommend it.


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