I ordered from this site.
A few facts:
-I provided exact measurements for my dress.
-The dress was shipped 3 sizes larger than what I specified.
-They wouldn't let me return the address.
-They agreed to let me return the address.
-They will only offer partial refund as they need to cover the cost of material !
-Not my mistake - why should I pay?
-No customer service.
-Not based in Singapore - Factory is in Shenzhen China
-Company has a Hong Kong Billing address: GLOBAL BEST TECHNOLOGY COMPANY LIMITED, UNIT 530 BLK 9,5/F HONG KONG SCIENCE PARK SHATIN NT
-Company number: 1632484 - Registered with the Hong Kong Government
-The company owner is: HAIPING JIAO at 25TH FLOOR, LUOHU BUSINESS CENTER, NO, 2028, SHENNANDONG ROAD, LUOHU DISTRICT, SHENZHEN, CHINA
-There accountants are: VANTIC ACCOUNTING & CONSULTANT LIMITED at 2/F WESTERN COMM BLDG 31 DES VOUEX RD WEST, HONG KONG - Mr Chan is the head of this firm of accountants
-They have many websites registered through Go-Daddy to a London address of: Joanne Taylor, 100-101 Harley Street, London, W1G 6AP with an email address of [email protected] Vanessa Taylor is also listed as an administrator of the email account.
-They have told me not to use the LIVE Chat function on their website to contact them. I have told them I will use any method of communication I can until I receive a full refund.
-I am still trying to get my money back and they are deliberately not responding to my emails.
Good luck to any of you that are trying to get your money back....