Start your review for ISHINE365
Start your review for ISHINE365

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2 people have reviewed ISHINE365

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

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This is an \"alright\" online shopping website. I purchased a Lolli bikini set a little while ago and the bow on my bottoms from the right side were loose. I let is slide and only wore them to try them on. Then, a few days later(without wearing/using them) the bow from that side completely fell off and now is flapping. I reported it to them just to let them know and I also stated I understood there are no refunds allowed on worn items. They just repeated what I said saying there are no refunds and offered a loosely 15% off my NEXT purchase. I am no longer a costumer of theirs for this very reason. They should offer a little more than just giving the %15 discount that anyone can get because they literally offer it to anyone just for signing up to their newsletter.


Shop Location

USA

Shipping Locations

International

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TERRIBLE quality and customer service.
Reviewed
Quality
Shipping
Service
Price

Shopped their website. The first time they sent me the wrong top and tried to not refund me... Didn't even get back to me for four days, so I didn't get to take the suit on my honeymoon. Decided to try one more time... was sent a FADED suit with TERRIBLE stitching that didn't even match the picture, and did not even have a tag on it. I believe it is a knock off.... contacted the site and asked to have someone call me... They do not have a customer service number on their website... They immediately emailed me back asking what my issue was. I sent them pictures of the suit and since I have emailed them TWICE and NEVER EVEN HEARD BACK!!!!! After WEEKS!

Contacting BBB


 Comment

 Min
Unsatisfactory, poor costumer service
Reviewed
Quality
Shipping
Service
Price
NA

This is an "alright" online shopping website. I purchased a Lolli bikini set a little while ago and the bow on my bottoms from the right side were loose. I let it slide and only wore them to try them on. Then, a few days later (without wearing/using them) the bow from that same side completely fell off and now is flapping. I reported it to them just to let them know and I also stated I understood there are no refunds allowed on worn items. They just repeated what I said saying there are no refunds allowed and offered a loosely 15% off my NEXT purchase. I no longer a costumer of theirs for this very reason. They should offer a little more than just giving the %15 discount that anyone can get because they literally offer it to anyone just for signing up to their newsletter. Plus it is also the same coupon code they offered me when I signed up, so I'm sure you can use it as many times as possible. Therefore, they provide poor costumer satisfaction and services.


 Comment

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