Start your review for Groupon Sg
Start your review for Groupon Sg

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4 people have reviewed Groupon Sg

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About

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We are here to translate people power into financial clout. Launched in May 2010, Groupon Singapore features one daily deal on the best things to do, see, eat, and buy across Singapore. Our company philosophy is pretty simple: we treat our customers the way we like to be treated. That boils down to a few key things: We only sell stuff we want to buy No cheap talk Incredible customer service


Shop Location

Singapore

Shipping Locations

Singapore

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Min's shopper avatarLevel 6
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Never again! EVER.
Reviewed
Quality
Shipping
Service
Price

This is the last time I'll ever buy from Groupon. Due to the heavy discounts on their products, I generally go in with very low expectations. All the items I've received in the past have been only satisfactory and never wow-ed me.

I 'bought' a Tiger humidifier ($99 from $195) for my baby's room back in mid-December and it was supposed to be delivered in 7 days. After forgetting about it amid lots of travel, I called up Groupon and asked to check on the status since it's been almost 2 months.

They said that they canceled the order in Dec because the distributor ran out of the humidifier. My problem is, they never called or emailed me to let me know of that, nor did they give me a refund! They only process refunds if customers ring the call centre to activate a refund which I think is absolutely crazy.

I should receive my refund in 5 days, else it is my responsibility to call them back... 0 for customer service.

Way too much trouble to buy from Groupon, NEVER AGAIN.


 Comment

Huge range of awesome deals and good customer service
Reviewed
Quality
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Service
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Last year, I made a double purchase of a food deal on accident and panicked as I only needed one. Immediately, I emailed Groupon's customer service and they were so efficient and the money for my accident purchase was credited back to my Groupon account!

Since my credit was going to expire on the last day of Dec 2014, I made a purchase for 6 bowls of dessert at only $13.80 (supposedly $19.80)!!! My family loves dessert and since it was going for only $2.30/bowl through this deal.. why not? :P

Apart from usual deals, Groupon offers seasonal deals as well. So if you are looking for Christmas/CNY deals, you can always go to Groupon!!!

As for me, I would love to get Groupon's travel deals one day. :)

#hollyjean


 Comment

 HollyMin
Large variety of deals
Reviewed
Quality
Shipping
Service
Price

I had a so so experience with them when I bought food deals. The food places were often not as good as the deal made it out to be. Writing in to the customer service didn't help much except that they will take note of that. However for cosmetics deal, since they are well known brands at a discounted price, it was an excellent experience.

I also didn't quite like their mobile app and website on mobile where deals could load for ages, and when you click on to the details of the deal and go back to the main deals page, the last view of what you saw and the list of deals start from the beginning again
#hollyjean


 Comment

 HollyMin
Sell all sorts of items!
Reviewed
Quality
Shipping
Service
Price

Before you want get, eat anything, can try searching under Groupon, whether there is any good deals. A lot of times there will be, something similar or exactly what you want to get. Groupon sg sells almost everything I guess, from electronics, travel, watches, clothes, and so on... I usually browse through to see if there is anything I want to get. Had bought before a lot vouchers for food, recently bought health supplements from Nature Farm, so much cheaper than the original price. (; they do delivery as well as can self collect at the shops or Groupon sg shop whichever stated in the terms and conditions. Do read the T & C properly, sometimes the cost does not include GST or service charge yet.


 Comment

 Min
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