Start your review for GearBest
Start your review for GearBest

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7 people have reviewed GearBest

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About

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GearBest is more than just a shopping site, it's designed for gadget lovers by gadget lovers. We have a passion for all kinds of cool and fun gadgets, including smart phones, smart watches, car electronics, RC Quadcopters, LED flashlights, consumer electronics, etc. GearBest not only offers a large selection of the latest gadgets, but also aims to keep our price the lowest worldwide. If you find identical gadgets elsewhere which are cheaper than our free shipping prices, you can submit a price match request on the product page, and we will price match within 48 hours. <br> http://www.gearbest.com


Shop Location

China

Shipping Locations

International

Products

Electronics

Showing all reviews for GearBest

GearBest is realy the Best!
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“I shopped on this site many times. especially with discount coupons and campaigns, prices are much more affordable than others. customer service is very good and trying to help when there is a problem.”


 Comment

GearBest items on backorder after showing in-stock
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NA

I ordered a mobile phone from GearBest (Order no. W1710200421037120) and paid for expedited shipping via DHL, plus shipping insurance and tracking. When I ordered, their website showed 29 units in stock at their HK2 warehouse. It was one of their flash deals, so included some discount. It has been 5 days since payment made ans still no shipping or tracking number received. I contacted them and was told the phone is on back order and should ship within the next 14 days. NOT ACCEPTABLE. I was also given the option of picking another model, or refund. From other reviews on GearBest, it seems refunds take more than a month and sometimes never arrive. Let's see how GearBest handles this problem, so please watch this space for updates soon.


 Comment

  • ANDREEASTASIA 

    UPDATE - Another week has gone by and still no confirmation when the mobile phone will be shipped. I wonder if GearBest will at least refund the extra money paid for expedited shipping. I actually now also wonder if the item will ever be shipped.

Gearbest.com is the worst online shopping website
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Price

Everything started two months ago when I ordered a phone from them. At first, I ordered via the expedited shipping method for which I paid extra and bought the insurance. Yet, they send the item via the flat shipping method without even asking me. One of their live-help agents promised a ridiculous 1 EUR compensation for this mishandling of the order but they have never paid me the promised money. Even though it’s a ridiculous, very small compensation, it’s still very unprofessional to make promises which you have no intention to fulfil…
When the phone didn’t arrive after more than a month after the order, I asked them why and they couldn’t provide any information. No mailing tracking system showed any information about my parcel so I said that they should resend the item to me as my insurance allows me to choose what I want, the item to be resent or all the money back. I explicitly told them to resend the item but they didn’t listen to me and transferred SOME of the money to my bank account. Yet, again, it took me around a month to get SOME of the money back.
They told me to reorder the phone if I don’t agree with the non-full refund. Being stupid enough, I actually reordered the phone, clearly saying to them that I want my item to be shipped via the expedited shipping method ONLY. They took my money once again but the item hasn’t even been sent! Neither any email, no any confirmation of the shipping-out has been sent to me, yet my money has been taken! They started to avoid replying to my item at all. It seems that they simply took my money, didn’t send my any phone and just left wondering around.


 Comment

GEARBEST = STEALBEST - beware!!!!
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GEARBEST = STEALBEST - beware!!!!
1. bought 2 phones.
2. both went bad before 1 year passed.
3. sent one to gearbest and kept one
4. never got the device back or money.
5. read to understand who you deal with!- http textuploader com / drbb3
GEARBEST IS A MONEY STEALING FACTORY!!!!


 Comment

Raí's shopper avatarLevel 1
+ Follow
Do you want to buy something from China? Be carefu
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NA

Do you want to buy something from China? Be careful with Gearbest, if, for some reason, they do a mistake, you will pay for it. They are not responsable to do their job and not responsable for their acts, so I recommend you try other store… (BangGood, FocalPrice, AliExpress, …) there are many better of it.

  • G
    GearBest 

    Dear RAÍ,
    We are sorry to hear this.
    I am sorry that I cannot find your order record in our system.
    Would you kindly contact us with the title “shopventure complaint from RAÍ +order number+forwarding this email and state the issue in detail please?
    We will try our best to help you.
    Gearbest.com

Great deals on gadgets and other goods
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By placing my first order on GearBest I was slightly concerned about the opinions of other buyers. Nevertheless, the goods are shipped to me very quickly so I cant agree with them. In the future I will certainly made new orders and I believe they won't disappoint me. It is pleasure doing shopping at GearBest.


 Comment

Good shop, good service. Will be buy again.
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I got already 7th order with this store and as always, everything is fine (may be i'm lucky). I liked that the store makes the photo before sending the parcel. A very useful feature. Waiting in line for a long chat, but on the letters by e-mail respond quickly. And the store is very low prices, often lower than on the trading platforms (such a*iex*ss or d*gate). The order I received - the universal charger xstar (order W1508040454009606). Came four weeks (the norm for Russia). It works perfectly, can measure the battery capacity, charge AA, AAA, Li-Ion. I think i will be again buy goods in gearbest.


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