My boyfriend has gotten me flowers twice from FTD. I love that they partner with local florists and don't come in a box (yuck), and the arrangements are great. However, they don't get some important details correct. One time they included the wrong balloon - instead of a heart balloon it said Happy Valentines Day (this was at the end of the first week of February) which was super ironic because the message he sent included the phrase "These aren't for Valentine's Day - they're for absolutely no reason other than that I love you." Which brings me to an even worse screw up - both times they included an empty card and FORGOT to write the message!! Both times he spent a long time crafting a lovely message and they just didn't include it! Pretty lame.