Start your review for FTD
Start your review for FTD

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2 people have reviewed FTD

Overall Satisfaction
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Shop Location

USA

Shipping Locations

International

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Good product/idea, sub-par execution
Reviewed
Quality
Shipping
Service
Price

My boyfriend has gotten me flowers twice from FTD. I love that they partner with local florists and don't come in a box (yuck), and the arrangements are great. However, they don't get some important details correct. One time they included the wrong balloon - instead of a heart balloon it said Happy Valentines Day (this was at the end of the first week of February) which was super ironic because the message he sent included the phrase "These aren't for Valentine's Day - they're for absolutely no reason other than that I love you." Which brings me to an even worse screw up - both times they included an empty card and FORGOT to write the message!! Both times he spent a long time crafting a lovely message and they just didn't include it! Pretty lame.


 Comment

Thanks for making me look bad...
Reviewed
Quality
Shipping
Service
Price

I ordered flowers for my Mom for Mother's Day and used this company since I live in the US and she is in Canada and it seemed like the easiest way rather than dealing with email interaction with smaller florists in her town. Order process was easy but certainly not cheap... They were being delivered to a school on a friday. I left both the address AND NAME of the school that they were being delivered to (the town only has 7,000 people so any florist would know the school). I was very disappointed to know that they were NEVER DELIVERED! When I contacted customer service they called "the contact number I gave them" AKA the school at MIDNIGHT!

So mad!

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