I have purchased from this company twice. Both times I rejected the items. Based on the items I have experienced from this company, I would say the quality is really bad. I don't know where the items are made but I would guess it's from China. The office chairs are rocky. And what surprised me was that even the recliner that I ordered was also rocky.
The company uses low prices to entice customer because the product is really poor. Also, the customer service is really bad. Bad attitude. It's important to note that in their T&C, you have to PAY EXTRA for delivery if you stay on the 3rd storey and above for private housing. They only deliver up to 2nd storey.
Manager from delivery team is not interested in ensuring customer service, no negotiation on the extra charges, told me if don't want to pay extra, just tell them to bring back the items.
Overall, I wouldn't recommend anyone purchasing from this company unless you are willing to accept products that are really inferior that are not lasting.