Start your review for Fayth
Start your review for Fayth

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3 people have reviewed Fayth

Overall Satisfaction
Rating Summary
Fit/Quality
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About

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Fayth is a global online retailer of fashion forward apparel for stylish young women. Pronounced "faith" (if you were wondering!), Fayth is for the lady who loves to dress up. She loves colour and print. She loves being feminine, but she doesn't mind trading her dresses for edgy pantsuits. And she loves trying new stuff. Inspired by you, our fabulous customers, we create our own unique lines of clothing, so you know you can't find it anywhere else. New styles are added every week to keep you at the forefront of fashion. Also, you may not know this, but we can deliver our clothing line to just about anywhere in the entire world! Just so we can share our love with you.


Shop Location

Singapore

Shipping Locations

Singapore

Products

Dresses

Showing all reviews for Fayth

Very bad service at Fayth Westgate
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I went for exchange at westgate on 19 Feb 2018 for 2 dresses bought before lunar new year 2018. Two young inexperience girls by the name Chermaine & Hui Jia asked me to choose dresses on website. Whatever I chose were either sold out or not in stock. Both asked me to choose from the store which whatever dress I chose were also not available. I then asked for when the stock arrives. They also said stock no more coming. They also said they cannot make decision since they are not the Boss. I then gently asked to speak to Boss if Boss can help me. Both girls said Boss cannot speak to me either. I was at the shop for 1 hour 15 mins and no one could help me. I was frustrated and helpless! I will never step into shop because customer bought dresses at your own risk!!


 Comment

Bad Shopping system
Reviewed
Quality
Shipping
Service
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Worse shopping system ever! Firstly, even if you place your items in your cart, it does not mean you have that item. How does that even make sense when it real life, when something is in your cart, it means you get to hold onto it for awhile to consider. They did not even give us a chance to think about the sizing. Once launch, place in your "cart" and then proceed to pay! Dont think! Just pay. Then comes my next point. Their payment option allows for internet banking. So many people tend to abuse it. They just rashly select ibanking as their payment method and in the end not pay for the item once the grace period of 12 hours is up. Haha, so it means this is the way to "chope" your items. Just choose ibanking and you sure win. People who do not have the intention to buy can just do that and it is extremely unfair to genuine buyers. Next, their 12 hours grace period is fake! After 12 hours, if you dont pay, the items dont get automatically released back to the website for people to purchase. It is still yours! They give you 24 hours actually, when in the email they say 12 hours. I guess they lie in their email. Lastly, their postage is exorbitant! And their customer service takes forever to reply and they can conveniently ignore previous complaint emails and selectively reply to the email they like. The founder of Fayth also cannot be bothered with complaints made by customers. I guess they cannot be bothered with my small purchase with them. Really disappointed with them. First and last experience with them.


 Comment

Enqi's shopper avatarLevel 1
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Reviewed
Quality
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I bought an outfits from Fayth recently for the first day of Chinese New Year and I loved them! Sizing was true, and the quality of the material was worth the money paid for. Although the prices from their webstore can be pretty steep compared to other blogshops, the quality and cut of the clothing totally made up for it. Service and delivery was efficient as well, thus a thumbs up for them!


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