Start your review for Fashion Nova
Start your review for Fashion Nova

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7 people have reviewed Fashion Nova

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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Fashion Nova currently sells a wide assortment of dresses, skirts, tops, rompers, jumpsuits, sweaters, jackets, jeans, shorts, leggings, and pants.


Shop Location

USA

Shipping Locations

International

Showing all reviews for Fashion Nova

Kanke's shopper avatarLevel 1
+ Follow
Worst Experience
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NA

Tried to contact them for two weeks about my flagged order. No replies to my email and no one pick calls because they go straight to VM even after I sent multiple emails with a picture taken with my Government ID card for verification.
Very disappointing that I have to write in forums like this to get a reply from fashionnova. I would have given them a minus star review if possible. My order number is: 6945049


 Comment

FRAUDULENT COMPANY
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DO NOT ORDER FROM THIS COMPANY!!! This company takes your money and never send you what you ordered. Customer service is terrible you can never actually talk to any anyone. All you can do is leave messages but no one ever responds to them. STAY AWAY FROM THIS FRAUDULENT COMPANY!!!


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Getting worst
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I am really upset, I ordered on two separate occasions and got the wrong size, ordered S received M. I reviewed the dresses online and they never posted my reviews. I contacted customer service and got no replied. In the past i've returned clothing that did not fit and I was not issued a refund, Now that I received two wrong orders I am not willing to pay for shipping and not get my money back or the correct size.


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Elise's shopper avatarLevel 1
+ Follow
NOTHING received and no one to contact
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I usually read reviews before I purchase from a website I haven't used before, and seeing all the bad reviews about fashion nova I decided to proceed anyway because, people tend to only post when they are upset... anyway stupidly, I've become a part of the statistic- I ordered a large order for my holiday 5 weeks ago, nothing ever came, no one has replied to the 30+ emails I have sent or calls I have made from over seas! Not only do I not need the items anymore Because I've been and come back from my holiday already, but I don't have the time to follow them up every day of my life waiting and stressing out over this issue! What a joke... the customer service is a joke... and instead of replying to all of my emails I am getting their emails every day about new offers!!! So agrovating!... don't be like me, don't order from Fashion Nova!


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Fashion Nova is a scam
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shion Nova is a scam, please stay away. I order 300+ worth of merchandise on April 2nd and was told, my account was flagged for fraud and for my protection to send a selfie of myself with a government ID. I was told Once I provided the selfie, it would take 48- 72hours for my items to ship . 2 items that I ordered were a gift for my best friend whose Birthday is the 15h of April, I order ahead of time because I wanted her to have it before her Birthday. I call numerous times and email them and I have been completely ignore, to add salt to injury they have continue to send advertisement to my email but refuse to send me a courtesy email to tell me what happen to my order. I had it with them will Seek the advice and representation of a lawyer, is not about the money is about the principle and the disrespect. We all should sue them, we should do a class action lawsuit. Kylie should be ashamed to be associated with Fashion Nova.


 Comment

STAY AWAY!!!
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Please stay away from this website!! They DO NOT care about paying customers. And all they do is waste time and money, they have gotten my order wrong 3 times and never went out of their way to fix it I had to go out of mine to fix their mistake. they finally ended up doing the biggest mess up of all I ordered a white tee with holes and got a lace grandma dress hideous!


 Comment

  • Juniper's shopper avatarInfluencer star
    JUNIPER 

    oh that's no fun!

FASHION NOVA IS A MUST VISIT
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Shopping was a breeze, site is organized items are great quality. Great discount deals!!! Fast shipping!! Love em!


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