Start your review for Fadcloset
Start your review for Fadcloset

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46 people have reviewed Fadcloset

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Leather Jackets, Leather Boots, Clothing and Accessories


Shop Location

USA

Shipping Locations

International

Refund/Exchange Policy

30 day refund or exchange

Showing all reviews for Fadcloset

Love my Sasha Jacket
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Fadcloset sasha womens leather jacket
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Sasha Womens Leather Jacket
$720.99 USD

Lovely Jacket. Nice Leather, smooth purchase.


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Sandy's shopper avatarLevel 1
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Buyer beware
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Fadcloset bailey womens leather bomber jacket
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Bailey Womens Leather Bomber Jacket
$169 USD

I'm pretty disappointed with the product and service I received.

I was misinformed as to when i was supposed to receive my item. I had to contact the customer service department and chat with different agents at least 4 times.

I was told the item would be sent from California, but it was actually sent from Pakistan. Apparently, there were none left in stock so they had to be sent directly from the manufacturer in Pakistan, but when I ordered the item, they had plenty on hand! Shipping it from Pakistan took a lot longer, and I was never even told that none were in stock..a little communication perhaps!?

I was never given a tracking number, and when I finally received my item, almost 3 weeks later, it really wasn't very well manufactured & the shape of the jacket is odd. The chest is too small and the hips are too wide.

To top it all off, it cost me 36$ to return it (and 20$ to receive it), so 50$ in shipping alone... down the toilet! Not sure why a return label is not offered to customers. A lot of online shops offer that for returns, so that customers don't spend to ship items back, and are willing to keep shopping on your website!

When I contacted customer service about being unhappy, i was told I could get a refund, which is great, but I wasn't made to feel as a valuable customer or that they were willing to go above and beyond to keep me happy and shop on their site again. All I got was a generic reply saying 'Thanks, your refund will be processed soon'. It shows they didn't care that I wasn't happy.

I wont be a returning customer!


 Comment

  • Fadcloset's logo
    Fadcloset 

    Hi Sandy,

    We are sorry for the inconvenience caused. We have been getting a large spike of orders this season and in order to rush your order, we sent a jacket directly from our factory rather than waiting for a batch coming to our warehouse here in Orange County, California. Although I cannot make up for the time lost during these two weeks but I can offer you a refund on the shipping cost you have incurred. Please send us the receipts to our email at [email protected] and we will refund you the shipping fee you have incurred.

Sasha High Fashion Womens Hooded Leather Jacket
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Fadcloset sasha high fashion hooded leather jacket
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sasha high fashion hooded leather jacket
$189 USD

Horrible quality! Not like the picture at all, had to return.


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Love the Color and Waxing Effect!
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Fadcloset sasha womens leather jacket
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Sasha Womens Leather Jacket
$720.99 USD

I love the hoody on the jacket since its all leather. A lot of other jackets have hoodies but they do not come with leather. The waxing effect as well as the cognac color on the jacket makes its unique in its own style. Can't wait to wear it this winter!


 Comment

Best Jacket in my wardrobe. Really nice leather.
Reviewed
Quality
Shipping
Service
Price
Fadcloset sasha womens leather jacket
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Sasha Womens Leather Jacket
$720.99 USD

Best Leather Jacket I've Ever Owned. Very nice quality of leather, and very unique accent of brown. Great price for the jacket.


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Jodi's shopper avatarLevel 1
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Excellent service
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Quality
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Excellent communication and customer experience!


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Frank's shopper avatarLevel 1
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Amazing
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Fadcloset mens silver fox fur black leather jacket
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Mens Silver Fox Fur Black Leather Jacket
$234.99 USD

This jacket is gorgeous.


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white leather blazer
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Fadcloset white leather blazer
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white leather blazer
$270 USD

I designed the coat i ordered in my mind hoping there would be a manufacturer that already created my design creation for one to complement there clothing wardrobe.
I am very pleased with the Creative Design, Quality,Selection of Leather, and the Meticulous Assembly Procedures.

Sincerely,
Ronald Francis Swoyer


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Elegant Coat!
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Quality
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Fadcloset clearance ladies 3 button matrix black long leather coat
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CLEARANCE - Ladies 3 Button Matrix Black Long Leather Coat
$16,199 USD

I ordered a XS coat and overall very satisfied with quality of the leather as well at the style of the jacket.


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Elegant Coat!
Reviewed
Quality
Shipping
Service
Price
Fadcloset ladies 3 button matrix black long leather coat
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Ladies 3 Button Matrix Black Long Leather Coat
$189.99 USD

I ordered a XS coat and overall very satisfied with quality of the leather as well at the style of the jacket.


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Displaying reviews 1 - 10 of 46 in total

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