Start your review for factoryGRL
Start your review for factoryGRL

How’d they do?

1 person has reviewed factoryGRL

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

Showing all reviews for factoryGRL

Props for Customer Service
Reviewed
Quality
Shipping
Service
Price
NA

I tried to ship a blouse over to my friend in San Jose, USA so I tried this store as the site says they offer free shipping. Bought an item but after 2 days received an email saying that the item was cancelled and refunded my money. I wrote to find out what had happened and they informed me that they have a policy of not processing orders to shipping addresses that are not the same as the billing addresses. I think it's a good precaution for the store, but would have loved to have found that out at their 'Shipping' page as I did not get to see that info written down. Then again I'm happy they returned my money and may consider the gift card for my friend. Btw, they offer a great % off when you sign up for their Newsletter.

I put an average mark on Q and DOT since I did not get to experience it first hand but the shop claims efficiency and good quality products so I think an average mark is about right.


 Comment

 DavidDavid
Displaying 1 review

Are you an online shop owner? Claim your shop today.