I have several feedbacks on the services provided by EM. Summary as follows:
1. I didn’t have a fixed consultant and whenever there is a new consultant assigned to us, we have to repeat our requests and all.
The former consultant should inform the new consultant of our progress and requests instead of us having waste our time to repeat again and again.
2. The wedding photos were not up to our expectations and the consultants claimed that the designers were not available to edit the photos.
3. Selection of wedding gowns was limited.
I am utterly disappointed with EM’s services as they failed to deliver quality services as promised or portrayed. Do we not deserve quality service just because our package was not a 10k package? Also, dealing with the photo editing issues during my wedding preparation made me tired and unhappy. Thank you EM for the “unforgettable” experience that you have given for my wedding.