Showing all reviews for Emporium Pop
I bought two colors, the tan ones fit fine but the black one was not fitting right. The legs were too tight and cut into me so I started the process to return them. At first was told I could just keep it and they would refund me half and I could give the faulty panty to someone else. I chose to return it and followed their instructions correctly and after about a month, the parcel came back to me REFUSED - UNABLE TO FORWARD. their response was, sorry we are working on a solution. I asked again and got no response yet.
Do NOT purchase from this online retailer! False advertising everywhere and when you try to return the item (if you are overseas) watch out! Address is only a Florida PO, and on the phone or on Facebook you only will get to a Philippines Call Centre. You will never get a person in Management, nor the actual address of the business. Oh and your parcel will likely be "lost", as mine was. I purchased Magnetic false lashes that were nothing like the images. Cheap nasty useless lashes from China that cost with postage US$30 "on special"!!! As paying for tracked post to the US from my destination was about a third of the cost, I sent regular post. (normally this would not be an issue -I have posted to the US before no problem). They claim the parcel never reached them. I communicated via Facebook Messenger with a "supervisor" called July. I am now blocked from FB and this conversation! Clearly they don't want me to make posts on their page, that show them up. I have demanded this be removed by email. They claim they don't know anything about it. I managed to get 50% of my costs refunded eventually with much trouble. They won't refund in full as they suggest the parcel hasn't reached them. Not worth your while!
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