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Refund/Exchange Policy

When you buy from us, we want to make you completely satisfied. If for any reason you are not satisfied with the goods, you can exchange or ask for a refund. Before returning, please take time to read our return policy carefully. You are recommended to contact our after-sale Customer Service (email address: [email protected]) before returning an item and they will give your some useful advice. reserves the right to charge the handling fee for all returned products. For the New after-sale policy 2016 - please refer to our website.

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Untrustworthy, unreliable, dubious company

This company is awful! I have been ordered 26.6.2016. I have been paid by PayPal. After not receiving anything I opened a dispute against this unserious and unreliable company at PayPal. First they lied and said I have been not paid! But everybody knows that PayPal is paying immediately! And I have been checked it and of course the amount has been paid to dresslink from PayPall like always There has been never a problem for me with PayPal! Dresslink begged me to close the dispute and than they would sent me my goods or refunding my money. But nothing happend and we have today 25th of September. So they just kept my money. Nice company concept. If you do that worldwide you could earn a lot of money with that. They are somewhere in China. I am in Finland, so what I could do? Nothing! But I want to warn other people to order there! Following you find one example of endless conversations with them! They answering very polite but without any result! No goods, no money speaks for itself! So be careful with this company!!!!!!!
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Von: sales dresslink
Datum: 29.07.2016 11:17 (GMT+02:00)
Betreff: about the bad review from dresslink of order 956852

sorry to bother you dear, this is Luis from dresslink. as i saw that you make a bad review in resellerratings, firstly sorry for the misunderstanding dear, i check that order 956852 for you, and we found that the refund has processed, 24 hours you will received a refund e-mail dear, sorry for the delay, as there are some problem of the refund system, we must will refund you soon please don't worry.


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